When you know that Ebay has it in for you...

Maybe, but the seal being intact is still important to many buyers. They dont want to buy someones attempted repair.
I agree... I'll gladly buy virgin broken hardware over something that someone has already ripped apart and attempted and failed to repair, or worse, swapped all the good parts out to other systems and is selling the one basket case system "complete" with all broken parts.

Though I can't say it's surprising that ebay will force you to accept a return because it's broken, even though it's stated "BROKEN, AS-IS, NO RETURNS... IT'S BROKEN (NOT WORKING)".

Never is the answer. I would rather throw it away than sell on ebay.

KLOV board is not much different. Try to get chiseled for a $20 discount on items already discounted. Just throw stuff away. No headache.
I gotta agree with Cashdog. Except I don't throw things away... so I have a shed (and house and attic) full of parts.

DogP
 
I just got forced to accept a return on a broken item. Let me back up. I listed the item as a broken. The title of the item stated NOT WORKING FOR PARTS. The description stated that the item did not work, sold as is. I offer no return policy. Someone buys it, and a week later, I get the email from them. "You didn't tell me such and such was broke on it!" I reply back, "I sold it as broken for parts. I showed a photo with a big chunk missing from a drop! How much more info do you need? I didn't open the item, so I have no idea what could be broke inside!" The item in question is a PS4 system. Buyer files an item as not described claim, ebay rules in favor and allows the return. Sorry you couldn't fix it quickly for an easy flip asshole, but at least ebay has your back. I guess even broken crap isn't safe on ebay these days.

I had this same scenario with the same result. It was for a broken iPhone. I listed it as broken, as is, for parts...no returns with pictures. I said it didn't turn on, I had no idea what was wrong with it. Guy bought it to try to fix, said he couldn't fix it, complained and said it wasn't as described. I responded with it's broken and listed as such, how could it not be as described? I told him that it wasn't my fault if he couldn't fix it, I never claimed it could be fixed. He said I didn't tell him some specific internal part was broken...which I replied I couldn't even turn it on so how would I know that? Long story short, he opened a claim, said he was going to leave negative feedback and extorted me for a majority refund. He probably ended up fixing it anyway and got the refund and resold the item. I'm sure he has done that to multiple people, it's a no lose situation for him. Can't fix it, return it. Can fix it, sell it for a big profit...no risk. :(

The real kicker is that if you say you want an item returned before refunding, if you don't provide a UPS label that is pre-paid, eBay will give them a label for you and charge you for it. What that charge is is completely arbitrary. You can't find out in advance. So if you have a $20 item that someone wants to return, now you have to decide is it worth also eating whatever the return cost will be from eBay's shipping label, instead of just the original shipping you already paid plus the item's value. Buyers know this and manipulate the system knowing you won't pay to return certain items cause it makes no financial sense.
 
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Yeah..... that check box is 100% useless. Because of the "eBay buyer guarantee".

There are is exactly zero protection for sellers. Everything between eBay and PayPal has long been integrated and there is absolutely no way for a seller to recoup any loss for any reason what so ever.

I have been on eBay basically since it started. This past year things have really come to a head. I have had 2 large losses. The first loss was selling a wall box. Listed it as used untested as is. I've always checked the "no returns accepted" box when something is used/untested. Buyer gets wall box, opens case that it does not work. I argue my point in the open case, eBay automatically sends them your address for return, buyer sends wall box back in same wooden crate I shipped it to them in, except they didn't put any packing materials back in the crate, just the wall box. Glass broke, case was scratched and scuffed up on the shipment back. eBay pulls my money from my paypal acount and refunds the buyer as soon as the item was marked as delivered in the USPS tracking. I am out money, and out a good wall box.

No recourse.

2nd case, sold a NOS MINTY beauty of a back glass. Used the same exact packing I received my new Gorgar glass in from Planetary Pinball that arrived perfectly. Glass gets to buyer, glass is damaged. Buyer opens return case. Paypal puts a "hold" on the money, paypal acount goes negative because with in an hour of any paypal deposit I make sure to do a transfer to bank to get it the fuck out of their hands. It's already been to my account, and spent. So, Paypal goes negative. paypal wants funds added back to account. Glass was damaged in shipping, package was insured for 100% of purchase value and shipping cost. Buyer needs to open insurance claim with USPS, not start a return, but now, eBay will auto refund buyer money on 24th, and close return. Buyer also holds packing and glass in hand which has insurance/tracking number and can file a claim and get paid back a 2nd time for the same item. Meanwhile, I am out selling price, out ebay and pay pal fees and out a glass. I called eBay, and they told me to file a claim with USPS insurance, but that's not even possible since I don't have the package on hand to take photos of the packing and damaged glass. Unreal. Between the 2, now I'm out about $500.

Yes, I know, block type away and no one will read. That's OK. Just need to vent anyway!


There's a checkbox on the advanced page for Does not accept returns. Though I haven't had any issues selling so far thankfully, just a lot of make me an offer, accept offer, then no payment. It's a trolling scam that gets around required payment.
 
Ebay will side with the buyer every time. Any buyer can open a "not as described" claim for any reason and the seller is then responsible for the return shipping. The seller can choose the "ask Ebay to step in" tab but again, the seller will always loose, doesn't matter if they sent you a rock back instead of the item. Worst part is every time you use that "ask Ebay to step in" tab, you get a strike on your seller account. Get 3 strikes and your account gets limited or suspended.

I have a few friends that used to sell tested and working LCD and Plasma TV parts on Ebay. Of course there are people the buy them just to trouble shoot their TV, then claim they are defective and return them. Once the new return policy came out, everyone was out of business with in 6 months.

The buyers are what keep ebay going, sellers are plentiful and expendable.
 
...hence the reason I stopped selling on ebay many many moons ago. I'll buy, but I'll be damned if I sell a single thing there.
 
I recall the days when you sent a check or money order, waited for that to arrive to seller, then waited for the seller to pack and ship the item, if they even shipped it, or told you that they shipped and it and it never arrives. Then you the buyer are out your money and out the of item.......and the seller posts the almost exact same item for sale on Ebay a few weeks later only the pics are at a slightly different angle.....imagine that in the "good old days" of Ebay buying and selling. You always will be taking a risk and relying on the honesty and integrity of the seller or the buyer.
 
Buyer also holds packing and glass in hand which has insurance/tracking number and can file a claim and get paid back a 2nd time for the same item.


That sounds like mail fraud. I would wait awhile for him to get paid from the PO and then inquire about possible mail fraud to the PO about it. Hopefully he's dumb enough to do it and gets his ass nailed.
 
This is a prime example of what is wrong with eBay today....it WAS a good, working system for selling your stuff. As the previous poster stated, it went downhill when they instated their, "Every buyer WILL be refunded if they're not happy, period!" policy. Very soon after, sellers were getting screwed right & left and most sellers simply stopped using eBay. Here's a good example-I've been on eBay since '95 and my feedback goes back to that year. If i click on my "View Feedback" from way back, 99% of the sellers I dealt with are "no longer registered users". How eBay can't see this is mind-numbing. They shot themselves in the foot and I'd bet you withing 5-10 years they'll be gone. Sad, really as it was such fun in the early days to buy/sell there.
 
So, after pleading with the buyer he finally canceled the return on eBay and my money was again available to me. Miraculous! The buyer has now filed a claim with USPS, and is finally communicating with me, still through eBay, so it is all documented in good faith. This could all turn out to be a very special case here. Hoping for the best with the USPS claim.

I have had only 1 claim with USPS previously, and it was actually from an item that was damaged in shipment from the game boards guy in Cali. (there's a huge thread debating about buying from him or not on here too). USPS reimbursed me, the buyer, directly, for the purchase after I sent them the photos of the damaged item and packing.

Hopefully the buyer can recoup most if not all of the original purchase money through the insurance claim for this glass. If not, I am willing to chip in the difference. It just really needs to go through all of the proper channels first, and a return to seller is NOT the proper channel to start with in the case of a damaged during shipment goods.

I'm feeling much better now that their is finally communication from the buyer, the return was canceled, and the proper damage claim was filed. I would hope that the return claim could NOT be reopened if the buyer closed it, but I really don't know about that one.

Still, I am very leery of selling anything on eBay now. One thing I thought of that a seller could protect them self with in the case of a larger priced item that was paid for in person at pickup, you can just not mark the item as having been paid. The buyer then can't request a return. You cannot leave them feedback or receive feed back, but that is really a moot point if we are talking about loosing hundreds or thousands of dollars depending on the exact game and condition of it. More so when you have high dollar pins than any video stuff.

Neither the seller or the buyer would receive any bad marks from eBay or each other, in that case. Obviously if it is an electronic payment before pick up, you are back to square 1 and taking 100% of the risk again.

Hoping for the best with the proper USPS claim!



As was mentioned by someone else, I remember the old money order in the mail and waiting game as well. I really miss the money orders. As long as you tracked it and had signature confirmation, it was safe for me. I would much rather wait an extra week for something to arrive than give money away to PayPal and eBay on both ends. I really do wish eBay would remove the requirement of having an electronic payment method, with their only exception being items listed as local pick up only, which can be as cash payment.
 
Awesome. USPS made good on their insurance claim and all is well. Buyer even left me positive feedback.

That's got to be a one in a million chance of all that happening!
 
I recently had a victory myself. I sold a nintendo 64 console, no cords or controllers, stated as such in the title (console only!) only to have the buyer open a not as described claim. He writes "did not include a controller!" I flip my shit! But after a few deep breaths, I escalated the case and ebay ruled in my favor for once (stating I did not need to pay for the return). How sad is that!
 
There is alot of Ebay sellers that make you think they just don't have the time to test things. So unless you flat out mention in your listing that you have tested so and so part and it does not work, then if it comes back to bite you, thats what you get.

Where is your listing ? Show us, or stop ranting because your scam didnt go as planned.
 
There is alot of Ebay sellers that make you think they just don't have the time to test things. So unless you flat out mention in your listing that you have tested so and so part and it does not work, then if it comes back to bite you, thats what you get.

Where is your listing ? Show us, or stop ranting because your scam didnt go as planned.

Who is this directed towards? It is rare that I list anything as untested, but every now and then I lack the equipment to hook it up (a sega naomi I sold not too long ago) and would rather sell it than trash it. I buy untested stuff a lot expecting a non-working item, but A lot of times I do get working items.
 
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