Been selling quite a bit of stuff on eBay recently with good success, but ran into a nut job. Sold him a Gorf PCB, shipped it out, and he said it doesn't work, the boards were warped or something he claims.
I just went through this set about four weeks ago, yes, stuff can happen and it may have arrived broken, so I ask him to send it back and I'll test it, fix and reship it. Also offer to take a look at his Gorf PCB and try to fix it. I spoke with this guy on the phone yesterday and he was fine with that.
I get this email tonight:
"I am now mad. After further review of the purchased items VS. what was received, I do not feel I was felt with in the proper way. I want my money back for the board set right away. I will, of course, send the set back to you. The board set was not even the one in the picture!!!!!!! I will open a dispute in the am if I do not hear from you."
He is right in that the board might not have been the exact one pictured, I generally use a sample pic as we sometimes have more than one in stock. Maybe I should have done a better job explaining that. But come on, is the rest of this called for? Bear in mind I spoke with yesterday and he was fine with my original offer.
I am not going to post names at this point, mainly just venting. I guess you can't please everyone.
Anthony
I just went through this set about four weeks ago, yes, stuff can happen and it may have arrived broken, so I ask him to send it back and I'll test it, fix and reship it. Also offer to take a look at his Gorf PCB and try to fix it. I spoke with this guy on the phone yesterday and he was fine with that.
I get this email tonight:
"I am now mad. After further review of the purchased items VS. what was received, I do not feel I was felt with in the proper way. I want my money back for the board set right away. I will, of course, send the set back to you. The board set was not even the one in the picture!!!!!!! I will open a dispute in the am if I do not hear from you."
He is right in that the board might not have been the exact one pictured, I generally use a sample pic as we sometimes have more than one in stock. Maybe I should have done a better job explaining that. But come on, is the rest of this called for? Bear in mind I spoke with yesterday and he was fine with my original offer.
I am not going to post names at this point, mainly just venting. I guess you can't please everyone.
Anthony


