What In The Holy Hell Is "The Real Bob Roberts'" Email Address?

Rotgut

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What In The Holy Hell Is "The Real Bob Roberts'" Email Address?

And is he still selling parts?

I went to the site and it's like finding a needle in a haystack! I just want to order a leg leveling kit for my Centuri upright...

Anyone?
 
Yes the site is a nightmare to navigate and find what your looking for. I dont know why he doest just pay someone to build a real site for him.
 
I got an email from him today, so he is certainly still selling. It's not hard at all to find his email address on his page.
 
I did click that. I clicked all three "Contact Bob"s... those links are dead.

I used the email addy above so I'm good. Thanks guys

those aren't exactly links- they're supposed to open up your email program with his address already in the to: line. Depending on browser and security settings, they may not work, but its not the links fault, its a setting at your end.
Put your mouse over the links and you can see the address in the status bar.
 
Yes the site is a nightmare to navigate and find what your looking for. I dont know why he doest just pay someone to build a real site for him.

Huh? What's wrong with Bob's site? It's super simple to navigate, and very straightforward. I wish Jameco's site were as nice as Bob Roberts' site. Of course, the simple list of products doesn't exactly work that well for a supplier with such a huge selection of stuff as Jameco, but still. Bob's site is nice :)

-Ian
 
Is he still sending out extra goodies in his boxes?

In my last order right before Christmas Bob sent me a very nice 2010 wall calendar.:D
I love Bob's web site. If you don't know where to find what your looking for your not a true game restorer. I sometimes wish he had even more stuff but he has all the basics and then some and you cant beat the service or the prices.
 

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Yep, I got a calendar too. I've already marked it up on dates that I should order parts. Like near Mardi Gras, Valentines, etc..
 
If you don't know where to find what your looking for your not a true game restorer.

I guess im not a true game restorer, that website is a mess. A simple search function would work, instead were stuck searching for keywords in the page using "find" in the browser menu. Im not knocking Bob at all, he is a great guy. Am I the only one here that thinks the website could use some improvments? Do you know how many posts I have seen here of people who couldnt find his email address on his page?
I was building html sites like that in notepad 15 years ago.
 
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I guess im not a true game restorer, that website is a mess. A simple search function would work, instead were stuck searching for keywords in the page using "find" in the browser menu. Im not knocking Bob at all, he is a great guy. Am I the only one here that thinks the website could use some improvments? Do you know how many posts I have seen here of people who couldnt find his email address on his page?
I was building html sites like that in notepad 15 years ago.


100000% agree with you Riptor, I like buying stuff from him, but his website sucks. Hard to find things and there are links buried within links of themselves and also the general complaint about finding his Email address.

Like you said a "Search" function would be a huge welcome.


'
 
Bob's primary focus is arcade parts. He doesn't take credit cards or PayPal, and he is not a spring chicken.

He almost retired in 2001 or so much to the great dismay of this community.

Web design is very low on his list of priorities - to put it into perspective think of the following:

1) Foremost - if the web page causes us all to stop buying, Bob will simply retire again. That is not a good thing for any of us.
2) Bob is the only guy I know who still does business like my dad did all his life - trust and respect. He respects his customer base, and provides free advice - he never sold me anything I didn't need even if I asked him to (if I ask for the wrong part, he'll correct me and sell me the right one - sometimes he has LOST a sale because he would rather me not make mistakes than sell me an unneeded part). Trust - he sends all my stuff before he ever receives my check - because I always pay immediately and never sent a rubber check - so since I'm here in LA as well, everything comes to me overnight.
3) His cap kits come with a printed sheet and map when appropriate. That's not required - he could just tell you where to find a PDF and make you print them yourself.
4) Lagniappe (extras) - those little candies and calendars. Good business sense and not required at all.

Yep, the site was designed 13 years ago (by another collector here in LA, strictly as a favor to Bob in appreciation for his services) in Notepad and hosted for some time on a crappy computer set up as a web server on a T1 line and then eventually moved but never redesigned.

If you have complaints and can do better, and have time, then offer to redesign it for him - he can't do it himself.

I would rather continue to get the service he provides than have him waste his time learning how to spiff up his site.
 
I guess im not a true game restorer, that website is a mess. A simple search function would work, instead were stuck searching for keywords in the page using "find" in the browser menu. Im not knocking Bob at all, he is a great guy. Am I the only one here that thinks the website could use some improvments? Do you know how many posts I have seen here of people who couldnt find his email address on his page?
I was building html sites like that in notepad 15 years ago.

You guys DO know that every browser known to man has a "simple search function" built right in... right?

On FireFox, right under EDIT at the top left of your screen... you will find "FIND" and "FIND AGAIN". Learn how to use these tools and life will be much easier for you.

EDIT: It seems Riptor knows of this function...

Think of Bob Roberts website like Frys Electronics. You know it has the part you are looking for, but you also know that finding it will be an adventure. The WORST offender IMHO is arcadeshop... their website is just crap and they don't have the age excuse that Bob does.
 
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