Weird colors on Pacman/Galaga/Ms. Pacman

gibson781

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hey everyone,
recently i purchased a namco 25th anniversary "counter-top" cabaret from ebay which was listed as new (here's a pic of it being sold on amazon http://www.amazon.com/Limited-25th-Anniversary-Countertop-Cabinet/dp/B000X4ENIS/ref=pd_sbs_sg_1). Today when i opened it up and tested it for the first time, it appeared that everything was in working order except for one thing -- i immediately noticed that the in-game colors seemed a bit strange. For example, in pacman/ms pacman, "pinky" the pink ghost appeared as a white ghost and clyde (normally orange) appeared as a very light orange (almost white). in galaga, the enemy ships appear more teal/pastel than what i had previously encountered in arcades. After reading the whole menu and searching the "test" system options for a color config option (there is none) and disputing with my roommate over whether or not the colors should be more like the original games, out of curiosity, i called up namco to find out if i had, in fact, received a lemon. overall, they were pretty unhelpful. besides doing the "monitor align" option (which shows a bunch of white grid bars -- this apparently was correct to the technician on the phone), i was told that i had to find a 25th anniversary machine somewhere and see if the colors looked different than the colors on my machine. Since i couldn't find any actual screenshots or gameplay videos of the machine i have, i figured i would turn to the true enthusiasts who may have worked with one of these first-hand :)

i've attached some close-up photos i took of the screen to illustrate what i'm talking about (these are very accurate to how it actually looks when i view my game screen):

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i guess what i'm wondering is, if i do in fact have a lemon, what can i do about this? Is there an easy way to fix the weird colors myself? if not, can anyone recommend any repair shops in NYC that might be able to service the machine?

also, i'm pretty sure that since i bought the machine from ebay and i was not the original owner, the 90 day warranty is void (if it hasn't already expired) even though i still have the warranty card.

thanks so much for your advice/help in advance!!!
-kurt
 
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Is that an LCD screen? That's probably the problem, but you could try turning up the contrast or adjusting your color gains to see if you can get the pink out more....
 
it is an lcd screen, but there's no controls on any of that stuff externally so how would i adjust it?
 
Well, the screen should have controls somewhere. You may need to open up the cab to see if there is a menu button on the edge like computer monitors have. Then you may be able to adjust it....
 
i just opened it up and there's a lot of wires and such...i'm totally not a tech person so i wouldn't really know what to look for but it doesn't appear that there's any slider's or knobs for adjusting brightness/contrast/tint/etc.
 
i've located the monitor adjustment panel!!!! its rigged up to this tiny chipboard tied up in the corner which has tiny black buttons on them -- now its giving me a normal computer monitor menu when i press the buttons which is pretty easy to navigate...i've been able to draw more distinction between "pinky" and "clyde" and the galaga ships are closer to where they should be (i fooled with the contrast and brightness and rgb sliders). i still can't get the pink color to really "pop" yet -- anything i should do to achieve this effect? boosting the red channel makes it pinker, but it makes everything else look ridiculous....
 
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