debaser138
Well-known member
Hi. I bought a few items from This Old Game back in February, 2019. Since then, I've received only one of the 3 items. I'm still waiting on a Midway Gun Fight front glass so I can finish my work on that cab. When I bought it, it was listed as "in stock," so I figured it'd be a few weeks at most. I've sent them a few emails, probably at 2 month intervals. I haven't had any response from them since I received the one item about 4 or 5 months after I ordered it. That item was also listed as "in stock."
Has anyone else spent 9+ months for items from them?
That's been a lot of my experience with TOG.
I wanted a tinted Missile Command plexi back in late June. They said it would be available the week of July 7th. I emailed them on July 16th as I had not heard anything. They responded a few days later saying it would be available after the California Extreme show. Another couple of weeks goes by and I heard nothing so I email them again on August 8th. They respond a few days later saying "Still need to order more plexi".
Seriously? I sent them an email explaining all this and telling them it was for a customer job and I gave them a finish date based on the information they told me back in July. They never even bothered to respond to that email. Here it is November and they still have not responded to me nor is it available on their website.
They do quality work and I want to support them but their inability to give accurate ship times, keep customers up to date when they say it's going to be available on a certain date or sometimes even responding to emails in a timely manner makes me look elsewhere for my artwork needs.



