bhamarcade
New member
I'm sure STI is contracting out their work in different parts of the country. But I've had nothing but problems every time I use them. That's who most everyone uses and why I won't participate in arranging shipping when I sell a game.
The last 5 or 6 times I used them I had to deal with this fat bastard truck driver. Every time except the last I ended up having to drive the games to where he parked his truck----about 45 miles one way. And yes, he can get on my street in a semi and turn around without a problem.
The last time, which was about 5 years ago, I told him he would have to come and get them because I didn't have the time to come to him. He complained about being over on hours, couldn't get the truck in my neighborhood (which he had never seen) blah...blah...blah. I told him he was coming to me because he was getting paid to do it and I've shipped a bunch of games on 18 wheelers. And he was the only one to cry about having to pick the games up. It was finally resolved and he came and got them.
More recently, I sold 2 games to a guy in California back in April. He was supposed to handle all the shipping details but these games have not been picked up yet. I started getting irritated with him about it a couple of weeks ago. I told him last week that he had to get shipment arranged and these picked up by the end of this week....with today being the last day. I am off from work and could meet the truck any time or day this week.
But just my luck, they arrange shipment with STI:
STI calls me Monday and I missed the call. I tried to call them back around 3pm and couldn't get a live person to talk to. I called back Tuesday morning and ended up having to leave a message.
I got a return call from a Linda and was told that they would pick the games up Thursday between 11am and 3pm. And they would call at least an hour in advance to let me know they were on their way. That was fine with me and I arranged to be here .I had them wrapped up and ready to go
At 4pm yesterday I started calling STI because nobody had showed up and I hadn't received a call from them like I should have. Of course, I couldn't get a live person to talk to...."just leave a message and we'll call you back".
So, first thing this morning I'm calling STI again and having to leave a message. Linda calls me back an hour later and says they have rescheduled for Monday. I wonder if they were even going to call and let me know that? Anyway, it is absolutely unacceptable to leave me here waiting on a scheduled pickup and a company not even having the courtesy to make a phone call saying they can't make it. I said, this was BS and about what I expected as I've dealt wth this same crap from them many times before.
Of course she claims she is just the 'dispatcher' and she would let the 'scheduler' know. I told her to let them know that they would have to arrange to bere here Monday after 5:30pm. She got real quiet for a minute and I said, "hold on, this is on you guys now. You had the shipping details last week and you've had all of this week to make this pickup and haven't come through. I have to work for a living and you can arrange their schedule around me now".
Sorry, just felt like I needed to rant.
The last 5 or 6 times I used them I had to deal with this fat bastard truck driver. Every time except the last I ended up having to drive the games to where he parked his truck----about 45 miles one way. And yes, he can get on my street in a semi and turn around without a problem.
The last time, which was about 5 years ago, I told him he would have to come and get them because I didn't have the time to come to him. He complained about being over on hours, couldn't get the truck in my neighborhood (which he had never seen) blah...blah...blah. I told him he was coming to me because he was getting paid to do it and I've shipped a bunch of games on 18 wheelers. And he was the only one to cry about having to pick the games up. It was finally resolved and he came and got them.
More recently, I sold 2 games to a guy in California back in April. He was supposed to handle all the shipping details but these games have not been picked up yet. I started getting irritated with him about it a couple of weeks ago. I told him last week that he had to get shipment arranged and these picked up by the end of this week....with today being the last day. I am off from work and could meet the truck any time or day this week.
But just my luck, they arrange shipment with STI:
STI calls me Monday and I missed the call. I tried to call them back around 3pm and couldn't get a live person to talk to. I called back Tuesday morning and ended up having to leave a message.
I got a return call from a Linda and was told that they would pick the games up Thursday between 11am and 3pm. And they would call at least an hour in advance to let me know they were on their way. That was fine with me and I arranged to be here .I had them wrapped up and ready to go
At 4pm yesterday I started calling STI because nobody had showed up and I hadn't received a call from them like I should have. Of course, I couldn't get a live person to talk to...."just leave a message and we'll call you back".
So, first thing this morning I'm calling STI again and having to leave a message. Linda calls me back an hour later and says they have rescheduled for Monday. I wonder if they were even going to call and let me know that? Anyway, it is absolutely unacceptable to leave me here waiting on a scheduled pickup and a company not even having the courtesy to make a phone call saying they can't make it. I said, this was BS and about what I expected as I've dealt wth this same crap from them many times before.
Of course she claims she is just the 'dispatcher' and she would let the 'scheduler' know. I told her to let them know that they would have to arrange to bere here Monday after 5:30pm. She got real quiet for a minute and I said, "hold on, this is on you guys now. You had the shipping details last week and you've had all of this week to make this pickup and haven't come through. I have to work for a living and you can arrange their schedule around me now".
Sorry, just felt like I needed to rant.
