joemagiera
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A buddy of mine was relating some KLOV/EBAY/RGVAC selling experiences. He said that he sold a board as tested working, and the buyer returned it because when he got it, claimed it wasn't working. My buddy gave a refund. But when he examined the returned board, he was fairly sure it wasn't the same board that he sold.
So he started discretely "marking" any PCB he sold as tested working. Sure enough, he got another return, from a different person and they returned a different board. Of course they pleaded honest mistake and they got their boards mixed up in testing.
We've all heard stories of buying boards that were supposed to be tested working and they weren't (to the extent that they were even missing needed chips), but I guess I'm naive, I never considered the opposite direction. I didn't expect people to claim a board wasn't working and return a known dead one trying to pass it off as the one that was sold.
So how many of you sellers secretly mark your boards? What's been your experience on returns of a different board? As easy as it is for a buyer to make a paypal claim now days, I guess I need to start doing that myself.
So he started discretely "marking" any PCB he sold as tested working. Sure enough, he got another return, from a different person and they returned a different board. Of course they pleaded honest mistake and they got their boards mixed up in testing.
We've all heard stories of buying boards that were supposed to be tested working and they weren't (to the extent that they were even missing needed chips), but I guess I'm naive, I never considered the opposite direction. I didn't expect people to claim a board wasn't working and return a known dead one trying to pass it off as the one that was sold.
So how many of you sellers secretly mark your boards? What's been your experience on returns of a different board? As easy as it is for a buyer to make a paypal claim now days, I guess I need to start doing that myself.

