Fact is, Rowe ( as well as any other manufacturer ) is no longer supporting their CD line of jukeboxes. Parts "may" be available from some distributors, but that well will run dry soon. We will all be getting parts from eBay and sites such as this one.
I've had BOTH Rowe and Rock-Ola CD jukes. They are pretty much both reliable. The Rock-Ola amplifier sounds better than the Rowe, but the Rowe is ALOT easier to load and work on space-wise.
It's the 'ol " six-of-one and a half dozen of the other" routine.
Good Luck,
Dave.