recently sold a arcade game now the new owner is having trouble

woodrailsrus

New member
Joined
Oct 9, 2008
Messages
433
Reaction score
1
Location
jennerstown, Pennsylvania
recently sold a arcade game now the new owner is having trouble

hello.....i am usually in the pinball section BUT............
i recently sold a arcade machine a month ago and the guy i sold it to is having problems and has NO internet to post on here.....so i am trying to do it for him. the machine i sold him is called an EVIL NIGHT by konami. it is a large game with 3 guns on it.......i owned the machine for 1 summer and me and my friends played it 15+ times.....when the guy who bought it came to look at it he played it 5 times and another 4 times when he unloaded it from his truck.........now......he is saying the machine is stuck on the "rainbow" screen and it keeps saying loading loading loading......he says it worked fine a few time and now it wont.......he says there is 1 large thick yellow wire coming from what he describes as the power supply in the lower right of the cabinet (with the on button on it) and this yellow wire is not connected to anything.......

i myself have never worked on this game because it always worked fine for me......

anyone have any suggestions or tips?

he also says the lights on the disc drive are flashing
 
Quick look at wikipedia shows that this is the M2 system (similar to 3DO) and has a high failure rate. Tell the guy to reseat all the connections to the system and to reseat the CD for the game. I did a quick search at some places in Japan that stock lots of arcade hardware and couldn't find that board. Since the machine only had 5 games for it, it could be very hard to find troubleshooting tips.
 
Sold As-Is! Ha ha. No, but make sure he doesn't just go throwing that wire in wherever.

I cannot begin to tell you guys how much stuff I've sold to people and for some reason they always think it comes with lifetime tech support.
 
Last edited:
Sold As-Is! Ha ha. No, but make sure he doesn't just go throwing that wire in wherever.

Yeah, I'm with john2654 on this one. Any game I've ever sold has included a 'tailight' warranty. Once I can't see your tail lights any more, it's your problem, not mine.

Now that being said, I'm pretty up front with the issues each game has, and am willing to assist via email for small issues. But once the money changes hands and the game drives away, that's it. If the power supply craps out 2 weeks after you have it or the flyback toasts after 3 powerups, I have no control over that. These are, as most have pointed out, 30 year old machines. Go find a 30 year old computer and turn it on once, if you can.
 
If he's not far away and you feel like stopping by to help him reseat connectors, check fuses, check the power supply, etc out of the goodness of your heart - then do so. However, that does not mean you have to fix it for free if it has a major issue, nor give him his money back.

Otherwise you can just tell him that you don't know much about it, which is why you sold it, and you're sorry that he's having problems, but here's a place you can go to and ask questions...
 
Quick look at wikipedia shows that this is the M2 system (similar to 3DO) and has a high failure rate. Tell the guy to reseat all the connections to the system and to reseat the CD for the game. I did a quick search at some places in Japan that stock lots of arcade hardware and couldn't find that board. Since the machine only had 5 games for it, it could be very hard to find troubleshooting tips.

thanks for checking that out. i didnt know you could search on wikipedia for games. you didnt have to do that but i appreciate it. i told him over the phone to reseat all the connections and the cd just like you said. but he said it still wasnt working........hmmmmmmmmm
 
Sold As-Is! Ha ha. No, but make sure he doesn't just go throwing that wire in wherever.

I cannot begin to tell you guys how much stuff I've sold to people and for some reason they always think it comes with lifetime tech support.

yes i told him not to let the wire touch anything but to visually look and see where it might reach to and see if it looks like it might have came undone (unplugged, unsoldered) but he couldnt tell......

yes i know what you mean about lifetime tech support. i have sold some games but i usually dont buy them if they are too bad because i dont no much about arcade board repair, etc......im trying and hoping to learn slowly. this week i am ordering the horizontal adjustment tools (plastic) to shorten my screen on my simpsons....i think i can handle that.....maybe haha

but ya, my dad has been selling machines (mostly pinball) and almost everyone calls back ALL THE TIME for tech support......i dont mean like within a week or 2 but like YEARS AND YEARS later.........last week some guy stopped over and said "you sold me a pinball machine (beat the clock) 8 years ago and now it stopped working"..........
 
Yeah, I'm with john2654 on this one. Any game I've ever sold has included a 'tailight' warranty. Once I can't see your tail lights any more, it's your problem, not mine.

Now that being said, I'm pretty up front with the issues each game has, and am willing to assist via email for small issues. But once the money changes hands and the game drives away, that's it. If the power supply craps out 2 weeks after you have it or the flyback toasts after 3 powerups, I have no control over that. These are, as most have pointed out, 30 year old machines. Go find a 30 year old computer and turn it on once, if you can.

you guys should get a kick out of this one........i work at a car dealership and as a joke we have a few warranties for the customers....and they include

5 seconds or 5 feet, whichever comes first
the famous 6/30 warranty which is 6 minutes on route 30 then your DONE
and my favorite......if the car (or pinball machine) breaks in half then YOU get to keep both halves


we played the machine like 5 times before he bought it but this last summer me and my friends played it alot......not overly playing it and/or leaving it on for a long time, but we fired it up and played it about 15 times last summer.
 
If he's not far away and you feel like stopping by to help him reseat connectors, check fuses, check the power supply, etc out of the goodness of your heart - then do so. However, that does not mean you have to fix it for free if it has a major issue, nor give him his money back.

Otherwise you can just tell him that you don't know much about it, which is why you sold it, and you're sorry that he's having problems, but here's a place you can go to and ask questions...

well he lives about 25 ish miles away from me in a direction i usually dont go......but i would like to help him because our parents are friends and i think he bought the game for his younger son who was expecting to play it. plus this guy is looking at maybe buying a wild riders sit on motorcycle game i have for sale. i have told him if i cant find anything online here within a few days that i know 2 people who might fix it......and the one is an operator and his techs can fix most anything but you have to haul the game 35-40 miles to his workshop from where my friend lives. im trying to find someone to go to his house and look at it. because he also has a high hand pinball that needs something minor repaired and a pool table that needs recovered if anyone around pittsburgh area knows anyone who does that!!!!
 
Last edited:
Back
Top Bottom