Recall on Kortek monitors from Betson (KT-2914)

pacray

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I ordered a pallet of Kortek monitors from Betson last month and most of them look like crap. They have lines that bleed down horizontally from any white areas on the screen, and I had one that died after being in a game for only 3 days. I called Betson and they acknowledged there are issues and they are working on a fix.

Here is the monitor in question:

http://www.betson.com/products/parts/IMP-44-4019-02

So if you ordered any of these monitors, you may want to crack open the boxes and test them so you can get them fixed or replaced while you can.
 
That blows big time...any pictures of the bleed you speak of..I'd like to see that...maybe quality went to shit with the production of these being phased out or halted all together...
 
It's more likely that the shipping cargo container on the boat got tossed around quite a bit which jostled the monitors.
 
That blows big time...any pictures of the bleed you speak of..I'd like to see that...maybe quality went to shit with the production of these being phased out or halted all together...

I will take some pictures and post them soon.
 
Yep, I just ordered a pallet myself last month. Installed 4 of them and within 1 hour of being powered up, 3 of them went into shutdown mode and squeal. I don't have the pinouts for these monitors yet, so I don't know exactly what it is. For the price I paid (high compared to a year ago), I don't really care because I expect my supplier or the distributor to make it right. I did talk with Debbie Vestible today in their tech support office and she said they are in the process of notifying all their resellers of the problem. It sounds like it's a known production problem. She said they don't know what they are going to do as a fix right now. Until then, I'm out my time installing 4 monitors and I have 6 more eating up shop space. Compared to the Vision Pros I bought last year from Happ, these things are junk. They don't even bolt up without having to make the bolt holes longer on most games.
 
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