eXidy
Well-known member
So I recently purchased a game from DNS (Foodfight) and had it shipped to me without a monitor. I was quoted around $260 (if I would pick it up from their dock).
Today I received the bill:
$391 (shipping) + $158.48 (miscalculation)
So I contacted R&L and they removed the "miscalculation fee", but say that I still need to pay the $391.
I told them that if they would have quoted me $391, I wouldnt have used them.
They said that the Foodfight was class 250 instead of class 100 and they cannot do anything to change the price.
Actual quote:
I got a hold of someone at R&L to discuss the re-class. It was inspected and was 48x44x78 which at 280 lbs is 2.9lbs/cubic foot. I have attached the inspection sheet they sent me. I booked this shipment at class 100 and when they come back with these numbers and paper work there is not much that I can do. Let me know if you have any questions. Again, I apologize for the inconvenience.
Jon
Today I received the bill:
$391 (shipping) + $158.48 (miscalculation)
So I contacted R&L and they removed the "miscalculation fee", but say that I still need to pay the $391.
I told them that if they would have quoted me $391, I wouldnt have used them.
They said that the Foodfight was class 250 instead of class 100 and they cannot do anything to change the price.
Actual quote:
I got a hold of someone at R&L to discuss the re-class. It was inspected and was 48x44x78 which at 280 lbs is 2.9lbs/cubic foot. I have attached the inspection sheet they sent me. I booked this shipment at class 100 and when they come back with these numbers and paper work there is not much that I can do. Let me know if you have any questions. Again, I apologize for the inconvenience.
Jon



