Pin Flipper Part

[FrizzleFried]

You overreact to this kind of shit. Try designing, sourcing parts, assembling, advertising and shipping new parts for pinball machines and see how easy it is and what kind of investment it takes. I'm not making excuses for Tom on the flipper bushing issue but I don't think he deserves to be completely thrown under the bus for it. I would really like to know what happened because it's not like this is the first set of these parts that he has sold. He's been selling them for years. Again... I'm not making excuses. If they don't fit I'm sure there is a reason. I can tell you it wouldn't take too many of these kind of comments directed toward me to say "Fuck you guys. Make your own circuit boards".

I agree and I disagree. I agree that I over react... However I disagree in that this single part has ONE THING to accomplish... that is to slip in that slot and be used as a reverse "grommet" of sorts... it failed to perform the very task it was created and sold to perform costing me time and money. It's not as if I bought something that performed mulitple tasks or had multiple specs it had to adhere to and it failed in one. Nope...

That said, I was more angry with the mans initial response than anything else. It was the response I'd expect from Walmart... or Circuit City (now defunct)...

NOW... Tom's 2nd response is much more in line with what I'd expect... and had I gotten the 2nd response first, while I'd have been a little peeved in general due to the time lost, I certainly wouldn't have been compelled to post here.

Now, I probably should have given the situation a little more time before posting... and I was wrong for that.

PS: I did edit my initial "way over the top" post BTW...and if you're the type to get bent over a little criticism, you're probably not a good "fit" for running an online business. It comes with the territory and I am guessing he couldn't give two shits what I "think"... I commend him for stepping up to the plate and taking care of the situation after the fact.... and his "explanation" was that the parts vary by a tiny bit when he has them made...

 

[Lindsey]

You admitted to overreacting and that's really all I was talking about. Tell everyone in the world about your experience with his business. Just don't shit all over the guy for it. That's all I'm saying.

As far as my own acceptance of criticism is concerned I'm happy to take criticism all day long. If there is a problem with something I sell I want to know about it. If your criticism is colored with sarcasm and bullshit I'm probably going to be less accepting.