PHOENIXARCADE still shipping art orders same/next business day

FYI. I'll be out of town at a convention thru Wednesday. However all orders placed while away will ship on Thursday. No B.S. excuses like my dog ate your order or whatever the going slew of excuses one can dream up.
 
Appreciate the kind words written about me in another thread. Yes I still ship every order same/next business day unless I'm sick or out of town. If I am I will notify you.

Yes my catalog isn't as deep as the others. But that's because most of what I offer is screen printed and requires me to carry significant inventory and a large upfront investment. I could list 5x as much product and impress you but it wouldn't be in stock and take forever (if ever) to ship it but that's not my business model. I want you to come to my site knowing when you see it, you can buy and it will go right out.

I've had the same email address [email protected] and the same phone number 219-663-3999 for 16 years. I answer all emails and calls quickly. My website email webform does stink so I would ask that you type my email address manually please. It's quite rare that an email ends up in SPAM so I will not use that excuse. If you don't get a reply from me please call. I own 4 restaurants with close to 130 employees and work in them daily. I'm and early riser and up late. My phone is always on! One way or the other you will reach me.

Going on my 24th year with PHOENIXARCADE and I love it. I have met so many great people over the years and made a lot of friends. At age 56 I really have no clue how much longer I will keep doing this. As long as my health is good and I enjoy what I'm doing I will stick around.

Cheers
I am super impressed with your quality and shipping speeds. Like addressed, I do wish the selection was larger, however I totally understand why. I would much rather see a smaller inventory, great support, and lighting fast ship times than a massive inventory, slow shipping and poor support.

It really makes me want to base my restorations around the games you offer art for! Keep up the great work.
 
I just got my order for Tapper. The glass marquee is pure work of art. I can't wait to get the power wired up so I can see it lit up. And the CPO looks spot on. PA is really a great asset to the hobby!
 
Just got back from my convention last night.

Caught up on all orders that were placed while I was away. Everything is going out today as promised. No delays.

btw, someone asked, do I really have a Robotron cpo in stock and ready to ship? Why, yes of course. You place that order by 5pm CST today and that bad boy will go out via UPS today with a genuine tracking number and since I no longer have a dog there's no chance he will eat your order. And I can't tell you the last time an order or email ended up in SPAM so I can't use that excuse. But I still check it daily just in case.
 
Good to hear! Will be ordering a Marquee/Bezel/CPO for my Tapper project soon!
 
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