darinjacobs
Well-known member
I hired back both part-timers from last Christmas and added another to help ensure 95+% of orders go out on same or next business day.
Same business day orders must be in by noon CST. Express Mail orders must be in by 11am. Yes, we do ship on Saturdays too!
Usually the only items that may take a day longer would be cocktail glasses and upright glass bezels because I dont like the drivers picking them up. We actually drive to Fedex and ship them 40 minutes each way.
I dedicate most of my time answering emails and phone calls so service wont slack off during the high volume period. Often times Im answering emails on my phone while attempting to multi-task in the shop. So my emails may contain typos and be short and I apologize in advance for that.
btw, I will be moving around mid-January so I will likely close entirely for a week. Please keep this in mind if you anticipate any upcoming projects.
As always I thank you for your continued patronage and kind words.
Same business day orders must be in by noon CST. Express Mail orders must be in by 11am. Yes, we do ship on Saturdays too!
Usually the only items that may take a day longer would be cocktail glasses and upright glass bezels because I dont like the drivers picking them up. We actually drive to Fedex and ship them 40 minutes each way.
I dedicate most of my time answering emails and phone calls so service wont slack off during the high volume period. Often times Im answering emails on my phone while attempting to multi-task in the shop. So my emails may contain typos and be short and I apologize in advance for that.
btw, I will be moving around mid-January so I will likely close entirely for a week. Please keep this in mind if you anticipate any upcoming projects.
As always I thank you for your continued patronage and kind words.