NSM Cd Juke problem

alexcc

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I have a NSM he Grand Performer II Cd Juke, it was working fine until yesterday.
While the cd player was putting the cd tray back , the cd above it was not centered right so the it gave error # 73.
I fixed the problem with the cd tray but can't figure out how to reset or get that error code off. I know how to get into the programming mode but not sure what to do next.
I don't have a manual so hopefully someone here knows what to do....
 
I spoke with tech support and they were really helpful.
They stayed on the phone and walk me thru a few things to check.
It turned out to be a blown fuse behind the main board in a place I would have never checked.
Juke is working again !!!
Thumbs up for NSM tech support.
 
NSM jukes are an odd lot. Their designs are different than other jukebox manufacturers. Glad to hear that their tech support is on the ball and helped get your jukebox back in operation. :)
 
Good to hear, I have one of their Digital Thunder jukes and I have a feeling it only a matter of time before I have to call them about something.
 
nsm manuals

hi all i have most nsm manuals and service programmes on a dvd disc includes,grand,hyperbeam,galaxy,prestige ,wizard loads of information on this disc,never need a technician this disc is free i only charge for shipping the item from my home in the uk the cost of shipping is $8 feel free to contact me anytime
 
Nsm problem

i have a nsm he grand performer ii cd juke, it was working fine until yesterday.
While the cd player was putting the cd tray back , the cd above it was not centered right so the it gave error # 73.
I fixed the problem with the cd tray but can't figure out how to reset or get that error code off. I know how to get into the programming mode but not sure what to do next.
I don't have a manual so hopefully someone here knows what to do....

hi the error code 73 means check alignment of magazine if you need manual and service programme email me i have them both
 
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