New Paypal Rules - Be Careful!

metahugh

Active member
Joined
Jun 10, 2004
Messages
6,127
Reaction score
20
Location
Michigan
I post this in the regular section because a lot of us sell parts and games and use Paypal to accept payments.

I sold a few parts yesterday and the buyer sent a payment to the wrong email address. I refunded the buyers payment and requested that they send payment to another address. I noticed after issuing the refund I had a negative 30 cent balance in my Paypal account! I did some research and Paypal changed this policy in August of this year. Was there an announcement or email? Nope.

I am pissed to the point where I won't accept paypal on any more sales. Paypal appears to want to go the way of eBay and start losing users en masse.
 
The only mistake in what you just wrote is that Paypal doesn't want to go the way of Ebay, they already have because they ARE ebay. So any stupid idea Ebay has ever came up with, Paypal is capable of the same since the same brain-dead idiots run both companies.
 
I hate to sound in favor in paypal, but what they are doing is just not refunding the fixed portion of the original transaction fee. It sucks in the fact that they are now effectively charging you for something they used to not, but its pretty standard practice from what I've read.

I agree that it sucks, but its not really that unreasonable. They still processed the transaction (actually 2 transactions from their end). I think we just have to suck it up and take it :(

cheers
/Tim
 
I just had that happen from the other side of the fence. Won an ebay auction. Used the ebay payment process. The payment immediately went in as unclaimed. I emailed the seller and was told that he had changed email accounts and must not have changed it on that auction. I cancelled the payment and then reissued it to the email address he gave (via the normal PayPal "send payment"). I first tried to send it as an "Ebay transaction" from Paypal, but Paypal said there were no pending ebay transactions, so I just gave up and sent it as a payment.

This transaction went fine because it was an honest vendor, but I could see where crooks could really screw you over by claiming that you never paid and not shipping stuff. You are technically paying for an ebay auction outside of ebay so you have no recourse.

ken
 
this happened to me a few weeks ago, I did a refund for a guy that paid the wrong amout. it put my paypal in the red!! Then paypal sent me nasty notices saying that my accout was overdrawn by 30 cents. WTF!!!:(
 
I never received the notice and that's what counts in this case :)

The problem I have is I have two email addresses: One I use for trusted communications, banking, etc and the other I link to my forum and online activities not banking/personal related. The buyer in this case sent a payment to my second account. I refunded the cash and like you djw90 my account is now in a negative balance state.

They aren't getting 30 cents from me that's for sure. I have nothing linked to that account and its a personal account I opened up a long time ago and didn't use. What can they do? NOTHING. Its more of a PIA than anything. What I really want to do is get that settled and close that account so in the future no official transaction takes place since that email wouldn't be active in Paypal.

Oh well just thought I would warn others. Its a BS move IMHO and yet another reason not to use Paypal.
 
If you had just gifted yourself from one account to the other, you wouldn't have had this problem.

But I doubt I would completely abandon something as useful as PayPal over a 30 cent fee...
 
+1 no notice!

+1 To no email notification.
I've had my account for YEARRRRRSSSS.. Since they opened pretty much,
Nothing notifying me of this..
thanks for the heads up

I post this in the regular section because a lot of us sell parts and games and use Paypal to accept payments.

I sold a few parts yesterday and the buyer sent a payment to the wrong email address. I refunded the buyers payment and requested that they send payment to another address. I noticed after issuing the refund I had a negative 30 cent balance in my Paypal account! I did some research and Paypal changed this policy in August of this year. Was there an announcement or email? Nope.

I am pissed to the point where I won't accept paypal on any more sales. Paypal appears to want to go the way of eBay and start losing users en masse.
 
When I send a refund or even a partial refund they always refund any fees I was charged from the initial transaction. Maybe it has something to do with the type of account you have.
 
Back
Top Bottom