Mikes Arcade - Anyone have bad experience

bradp56

New member
Joined
Jan 25, 2010
Messages
523
Reaction score
0
Location
Baldwin, Maryland
I am like the last guy to complain but has anyone had any issues with Mikesarcade.com? I was in contact to trade my 3 board Donkey board set for a 2 board set. The guy told me to send it in with a check and he will exchange it. I did all that and got confirmation that the package was received. I emailed multiple times with no answer. This was 3 months ago. Has anyone done a board exchange with them should it take this long?

Thank you;
 
I have always had good luck with mikes... except, I needed a board repaired I contacted them, and got a reply saying that they were not taking any repairs or exchanges at the time. About 6 months later I got an email out of the blue with the address to send it in for repairs. I had already resolved the issue, so I did not send it in. I could respect them saying they could not do it, rather then wasting my time. Over all positive experience with them.
 
No, they are GREAT.

3 months and no communication is not great. You should probably say " my experiences with Mikesarcade have been great, sorry you're having trouble. Maybe since I am such good friends with Mike I shall contact him for you so that he may resolve this issue.
 
Call him. Immediately. 3 months is a bit long. I am guessing your order has somehow been missed or something.
 
+1....totally agree





3 months and no communication is not great. You should probably say " my experiences with Mikesarcade have been great, sorry you're having trouble. Maybe since I am such good friends with Mike I shall contact him for you so that he may resolve this issue.
 
Like I said I don't want to complain I am just scared I lost my board set. No they did not cash my check. When I emailed them originally about the exchange they emailed me back right away, but now I haven't got a email back.
 
I've had the best luck with them on the phone. Tony over there is very helpful. I've ordered several things lately from them and had a good experience.
 
The one time I ordered from them I had 0 issues at all, they had some things no one else had as well.
 
No never had a problem with Mike's Arcade. Ordered many times from them.
I even did the same, traded my Donkey Kong boards with them.

Call them at: +1.435.577.2258 (Mountain Time Zone)

Steve
 
Back
Top Bottom