megatouch monitor/touch screen help needed

dirt

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i just picked up 2 megatouch machines from spuggyroo. one of them has a problem with the touch screen or monitor. it doesn't recognize anything in the bottom of the screen in the middle. i tried adjusting the screen size smaller but the problem moved with the picture. anybody have an idea of how to fix it? here is a video of what its doing.

CLICK THE PICTURE
 
thanks ken. when its in the test screen pushing the calibrate button does nothing. when its in the normal screen it calibrates but does nothing to fix the problem.
 
I can't tell if the bezel is on in the picture....if it is, try taking it off and clean any dirt off of the touch screen as this will throw off the calibration of the screen. If there is no dirt, you may have a scratch that can't be calibrated out and need to replace the touch screen.
 
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