$12 to $16? For an experienced tech?
For that rate, they can get a high school electronics kid, if that.
I'm pulling $35 an hour right now, and my rates are pretty darn low for an "experienced tech." One guy came out to a shop, charged $100, looked at a crane game, and said "I can't fix it."
I fixed the same game for $17.50.
Really - this is a joke, right?