Kudos to Rich @ This Old Game

csbartz

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Hats off to Rich for being a great person. I received my Space Paranoids poster last month after the PO had used it for batting practice (see attached). I asked Rich if he would be willing to send me a replacement for cost plus shipping and he happily shipped another right away for only the cost of shipping.

Truly great products and wonderful customer service. Atta boy, Rich!

Chris

BTW, the (new) poster looks VERY nice!
 

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Yeah, Rich is great. I got sideart from him packaged the same way and it got here OK. That tube is thick! They must have driven over it to cause that kind of damage. Rat bastards.
 
He's also great at stuffing awkward cabinets into vans and stacking cabinets on shipping containers.
 
Yeah, Rich is great. I got sideart from him packaged the same way and it got here OK. That tube is thick! They must have driven over it to cause that kind of damage. Rat bastards.

I tried smashing the thick poster tube hard into a tree and was barely able to make a dent. God knows how they accomplished that feat. What made it even more irritating was that the mailman rested it delicately on my doorstep, rang the bell and walked away. How can you deliver something in that conditon and not feel ashamed or apologize? I expect this out of UPS or FedEx but I've always had good luck with the USPS.

Chris
 
I tried smashing the thick poster tube hard into a tree and was barely able to make a dent. God knows how they accomplished that feat. What made it even more irritating was that the mailman rested it delicately on my doorstep, rang the bell and walked away. How can you deliver something in that conditon and not feel ashamed or apologize? I expect this out of UPS or FedEx but I've always had good luck with the USPS.

Chris


your lucky almost every package i get here from usps looks like they dropped it off a 10 story building. my mail lady is nice and says sorry and to let her know if anything is damaged i've been lucky so far, just package damage.
 
I had the same thing happen to an autographed Heart poster I ordered form their fan club store. The tube was small and really sturdy too.
UPS must have dropped something heavy on it and the poster was creased every 4 or 5 inches.
Luckily the fan club sent me a new one.
Rich is a stand up guy.
 
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