icegames beanbag toss sensor help

gamesense

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i have 2 beanbag toss games, one is working in perfect condition and the other has an error. error 10 to be specific. neither of the games have a "miss sensor" (NOT the foul line one, confirmed by ice support) but error 10 says thats what the issue is. does anyone have any pictures of that sensor? they say its right behind the rotate wheel but again, neither game has one and one of them works perfectly fine.
manual for reference: top sensor shown is the FOUL LINE, which is NOT what the error is.
1732404151061.png
thank you i advance if anyone can provide any info about it or photos!
edit: this is the link ice support gave me: https://parts.icegame.com/products/harness-miss-sensor-tl2085lx
does not seem to be the actual sensor, but the harness for it, the sensor i told them neither game has...
 
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