Iluvcars
Member
By the way, where the hell did you get that Avatar pic? Its to small to see but what is the football team shes representing? Thats smoking hot.
I agree as a seller- Ebay SUCKS
- Thread starter jonathan1138
- Start date
By the way, where the hell did you get that Avatar pic? Its to small to see but what is the football team shes representing? Thats smoking hot.
SuperSprint
Well-known member
Georgia Tech! Go Jackets!
Just a quick look around:
PayPal - 2.9% + $0.30 USD (somewhat less for big items)
ProPay, cheapest account appears to be $50/yr + (3.5%+$0.35) for visa/mastercard, no pct for amex & discover. This is really only a solution if you are a high volume seller.
Moneybookers - 1% up to $0.50. Costs nothing to put money in your account from your bank, but costs $1.80 to withdraw back to your bank. Also, apparently changing name to Skrill, which is an even worse name than Moneybookers, but that's not really relevant. Kinda jerky to put the fees on the sender, but at least the fees are way smaller than PayPal. They also have merchant accounts where the seller is paying, but those are more money.
Paymate - 3.0% of the value of the payment + $0.50 per payment (their US Ebay seller account) + $12.95 to apply for an account + $5 monthly fee + $39.95 annual PCI fee. So yea, really for merchants only.
So, of the allowed payment services, only Moneybookers is really an option for the occasional seller. The 'buyer pays' aspect is pretty odd from my point of view, I don't know that I'd want to deal with someone where I had to pay extra money to send them the money I owe them!
I just checked, and it appears that you can setup your Moneybookers account appropriately through Ebay, you can put it on your listings as easily as you can PayPal. I'm going to open a Moneybookers account and try a listing with it to see how it goes.
Technopope
New member
So you sold 50 items and had problems with *2* of them?!?
Why are you complaining? That is a 96% success rate!
One of the items was lost in the mail, certainly not ebay's fault. The guy wanted his money back from that, and he should have got it, *with* shipping. If you ordered something and didn't get it, wouldn't you want *all* your money back? (Tip: use delivery confirmation *always*! Things do get lost in the mail.)
The other item was returned. I don't really see that as an ebay problem either. Just about any place you purchase something gives you the option to return it, for whatever reason you see fit. It is not only a good business practice, but required by the law in most states for retailers. Standard ebay practice is have the customer return the item at his expense, then refund the cost of the item (not the shipping). You can then re-list the item and only be out the cost of shipping. I try to avoid bidding on items listed as "The seller will not accept returns of this item.", as it raises questions about the quality of the item and the seller's integrity.
Since ebay sided with him, I am wondering what you set the return policy as when you listed the item. If it was set to "The seller will not accept returns of this item.", if sort of negates the use of that option if they can override it at a whim.
roothorick
Active member
Now THIS is the kind of response I've been looking for! That sucks about Moneybookers. If I can't put the fees up-front before they bid, somehow, I might have to skip eBay entirely. That's gonna make it hard to get all my scopes sold
FWIW, Yahoo Auctions is still HUGE in Japan -- bigger than eBay even.
jonathan1138
Active member
Yeah, ive been pretty lucky with Ebay. Over the years, 500+ transactions and i've had good fortune. Ive sold $4000 pinball machines, $1000 dollar arcade games, they went great, so i am grateful for that. Thank god i didnt run into a buyer like this otherwise the damage would've hurt.
This one time, my "complaint" is more a commentary on a problem with Ebay. The Buyers for the most part (99 percent of the time) are great. But when one bad apple hits, the seller is effed.
In this case, all over a $35 transaction. The items were packed together - so for the guy to say one wasnt there - i have to doubt that. In any case, i IMMEDIATELY refunded him for the item. He writes me back for return shipping. Now shipping was $6 - priority mail. He was going to pay it anyway! But i still refunded him $2. I mean, whats he expect me to pay his shipping?
THEN he mails me to complain about the other item. ONLY AFTER i pay him back for the missing item and refund on shipping. He is trying to see what else he can get from me thats what he did right there.
None of those details matter (they are somewhat entertaining). What does matter is what happens afterwards. He files with Ebay, Ebay does little to validate the case except for a quick email saying sorry - hes right, your wrong.
And yes, on my auction, on my invoice, everywhere i can, i claim "Item sold as is, no refunds, etc".
Again, Its got an entertaining edge to it in my opinion, why not share it, take a chance at ranting to. But there is a message to in there as well!
This one time, my "complaint" is more a commentary on a problem with Ebay. The Buyers for the most part (99 percent of the time) are great. But when one bad apple hits, the seller is effed.
In this case, all over a $35 transaction. The items were packed together - so for the guy to say one wasnt there - i have to doubt that. In any case, i IMMEDIATELY refunded him for the item. He writes me back for return shipping. Now shipping was $6 - priority mail. He was going to pay it anyway! But i still refunded him $2. I mean, whats he expect me to pay his shipping?
THEN he mails me to complain about the other item. ONLY AFTER i pay him back for the missing item and refund on shipping. He is trying to see what else he can get from me thats what he did right there.
None of those details matter (they are somewhat entertaining). What does matter is what happens afterwards. He files with Ebay, Ebay does little to validate the case except for a quick email saying sorry - hes right, your wrong.
And yes, on my auction, on my invoice, everywhere i can, i claim "Item sold as is, no refunds, etc".
Again, Its got an entertaining edge to it in my opinion, why not share it, take a chance at ranting to. But there is a message to in there as well!
beerbarrel
Active member
I agree...nobody needs to be a dick. He should have taken you at your word and tried to find out what happened and went from there.
Technopope
New member
It isn't really that ebay sucks then, it is that a small percentage of people suck.
But that is the cost of doing business, be it on ebay, internet or mail order stores or a brick and mortar retailer. You will always get someone who steals, cheats or lies, and the rules, policies and laws generally favor that person. Here in Texas, *any* item can be returned to the place of purchase up to 30 days from purchase, no matter what the retailer's policy is. That is a state law. Some retailers accept returns well beyond that, even items in obviously used condition. These policies are designed to protect the buyer from deceptive advertising and damaged or defective items, but the retailer often pays.
ebay (and mail order) rules are also designed to protect the buyer. It is the buyer who takes the initial risk of any transaction, by sending money to purchase something sight unseen. As soon as the money leaves his hands, his part is done. He should get positive feedback on ebay right then and there. It is up to the seller to make sure the item is as described, packed and shipped correctly and within the stated time. A decent seller *should* allow the item to be returned if the buyer isn't happy with it, and while this can present some problems with those rare stealing, lying and cheating buyers, it is good business. Mistakes can happen when a seller packs an item, mistakes can happen during shipping, and mistakes can happen when the buyer unpacks. The customer should always be right, even when they are not.
When this happens, chalk it up to bad luck. (Seriously, one bad egg in over 500 transactions? Your thread title should be "ebay ROCKS" rather than "SUCKS") Let people return things, refund the money happily, and avoid all the PayPal drama. The cost of selling *anything* is the occasional loss, but it really isn't ebay's fault at all.
Level42
New member
Same here. How on earth can Ebay rule in favor of a buyer who complains after half a year of using that iPhone...it's plane idiocy.
Whenever you have another good working iPhone for 150 let me know....
SuperSprint
Well-known member
Trivia Q for Level42: Name the type of tube used to display the numbers in your avatar.
beerbarrel
Active member
OregonPacman
New member
Well, here we go. I just had a listing for machines end with a zero feedback bidder winning. Let's see if he actually comes and picks them up or stiffs me like I mentioned earlier. Let the fun begin.
OregonPacman
New member
Great! Just great! E-bay shows that the buyers address is somewhere in France. The listing clearly states local pickup only. I wonder how much it costs to fly here from France.
It looks like I've just been E-bay f*cked again. AHHHHHHHHHHHHHHHHH!!!!!!!!
It looks like I've just been E-bay f*cked again. AHHHHHHHHHHHHHHHHH!!!!!!!!
jonathan1138
Active member
Very funny. One of my auctions was a $500+ video game system lot. I am watching the closing minutes, this 0 feedback guy keeps jumping high bid. Great, now i have to deal with this garbage.
Auction closes, someone with good Feedback sniped it out from under him - i REALLY felt like i dodged a bullet, i even think i got up and jumped in joy.
Goodluck with the buyer - guess people have to start somewhere! let us know.
Sectorseven
Active member
Exclude international bidders on your auctions in the future.
beerbarrel
Active member
jigz
Member
You can exclude international bidders and also put rules in so bidders must have x amount of feedback to be able to place a bid.
jigz
Member
Well, I"ve got to say that when ebay had changed their policies about 2-3 years ago, favoring the buyer in 99.9% of the cases, not allowing the seller to leave neg feedback, etc...I felt it was a move in the wrong direction. It was not in MY case, but I can certainly see how this can scare off potential seller-myself included. I really don't sell on ebay anymore, just buy. This does indeed give a feeling of security. Think of it this way:
If I returned the laptop to this lying bastard, he could have very likely said that it wasn't even delivered and I'd be out both the laptop & the $$$. Oh, and the postage to ship it BACK to him. This was all eliminated by Paypal's Protection Plan.
Again-flawed?- Yes, it certainly is since it also allows for scammers on the buying end to screw you.
But does it work if you have an honest beef with the seller? Yes, it does-but the story does not truly end until I start selling again (if ever).
Jay
If I returned the laptop to this lying bastard, he could have very likely said that it wasn't even delivered and I'd be out both the laptop & the $$$. Oh, and the postage to ship it BACK to him. This was all eliminated by Paypal's Protection Plan.
Again-flawed?- Yes, it certainly is since it also allows for scammers on the buying end to screw you.
But does it work if you have an honest beef with the seller? Yes, it does-but the story does not truly end until I start selling again (if ever).
Jay
SuperSprint
Well-known member
Now look at that from a sellers perspective;
If I ship a laptop to this lying bastard, he could have very likely said that it wasn't even delivered and I'd be out both the laptop & the $$$. Oh, and the postage to ship it to him. This was all CREATED by Paypal's Protection Plan.
Which caused good sellers making a fair margin (like myself) to leave in droves, leaving you with a much higher percentage of foreign and scummy dealers. So while you "feel" safer, are you actually safer?
