Hooking up a wireless router to Touchtunes ?

coinopshop

Well-known member

Donor 2020, 2023
Joined
Apr 3, 2008
Messages
2,157
Reaction score
407
Location
Forty Fort, Pennsylvania
Anyone know how to do this using a store bought wireless router ? I've been trying for days and just can't get it hooked up "all the way". I CAN GET IT to "see" the network, but then a message reads "failed to connect to Touchtunes server."

I know Touchtunes offer/sell a wireless Verizon connection. But I have seen it done with store-bought ones as well.

I have seen it done on the road, but no one will say how they did it.

Thanks,
Dave.
 
What kind of router are you using? Can you hook a laptop to it and see if you can get online? Is the juke grabbing an ip address from the router? Is the juke running gen 3 software? Need a little more info to try and help.
 
What kind of router are you using? Can you hook a laptop to it and see if you can get online? Is the juke grabbing an ip address from the router? Is the juke running gen 3 software? Need a little more info to try and help.

Gen 3. YES , the IP address are all popping up. The juke is showing Local Ethernet Connection is up. I tried 2 different routers. A Lynx and a NetGear.
 
Are you using a cell service or a physical broadband internet conection? I guess the main point is you need to hook up a laptop and verify you have a working internet connection. If you cannot connect to the internet through that then your router and/or modem might not be confiured correctly. It sounds like you may not be getting past the router.
 
Most of my TT boxes are connected this way to the broadband at the location. The Verizon wireless kit TT offers is sweet, but they will biff you another $20 or so per month on top of your fees.

How are you connecting the TT PC to the router? Cat 5 or are you trying to go wireless to the router/WAP? I've had limited sucess using a wireless bridge on a TT box, it can be a major PITA to get it working and the few I've done I have had to go back a reset a few times.

Straight cat 5 run to the router or switch is the best way to go. If you have a cat 5 run going, and it's connecting to the network, but won't connect to the TT server, check the broadband status information see what gateway and DNS numbers got passed to the box. One location I had used a mess of a network on top of another network (multiple networks/subnets) for point of sale and credit card system, and I had to forget using DHCP and manually setup Ip address, DNS and gateway. Although you may be connected to a "network", if the gateway isn't configured properly the box will never find it's way out to the internet. Some places I've setup were a complete screw in terms of the network, sometimes you have to sort out the network first. A laptop would be handy and help in determining the network layout.

Also, the box needs ports 80, 443 and 5223 opened, so if there's a firewall in place anywhere, make sure those ports aren't closed.

D
 
Last edited:
Here's what I am "trying" to do.

I have a wireless router ( yes plugged into an outlet ). I am running the cat5 from the "network connection" of the juke TO port#1 on the router.

On the diagnostic screen BOTH the "Local Ethernet" and "Host Resolving" are lit GREEN. The next 4 things below them are RED.

I get these IP addresses ( on display on the diagnostic screen of the juke ):

IP 192.168.1.100
Gateway 192.168.1.1
DNS-1 192.168.1.1
DNS-2 192.168.1.1
Netmask 255.255.255.0


"Failed to connect to protocol host " and " Failed to connect to touchtunes " keep coming up red on the activity log.

Basically, it ( the juke ) knows there is internet available ( and present it seems ) but it won't complete the connection.
 
What do you have plugged into the wan port of your router? Judging by your dns server addresses you're router probably is not able to connect to the internet. Have you tried hooking a laptop up to it to verify? Your juke is seeing a router on the network but does not mean it can connect to the internet. It is grapping the ip address from your router. You can contact touchtunes tech line at 1-888-711-5853 but they are pretty much gonna tell you to verify your connection with a laptop first.
 
The WAN port should be plugged into whereever you internet access comes from... cable modem, dsl modem, etc.
Plug a laptop into the same port ethernet on the wireless router that the 'touchtunes' was plugged into.
Open a command prompt and type ipconfig /all
You should see stuff other than 192.x.x.x (that's likely the wireless router itself)
Better yet... open a web browser on your laptop, once plugged into the wireless router via cat 5, and type 192.168.0.1 as the URL, and press <enter> of course, you should see the router's login prompt.
Login if you know the credentials. If you don't, they are probably default and you can google the routers brand and model and find out what the default login/password combo is... typically something clever like admin/admin or admin/root
If you get in, looks for something like "WAN stats" and verify you are actually getting an address from your ISP.
Lastly, the port issue... if the ports that need to be open for this 'touchtunes' device are as previously stated - 80, 443 and 5223 - then an easy way to check and see if they are open is to open a command prompt on the laptop, type telnet 'whatever the touchtunes servername or IP is' 'port of interest'
For example, let's say we were checking port 80 and the touchtunes server IP is 75.65.55.45:
C:\>telnet 75.65.55.45 80 <enter>
What happens?
If you get something like "Unable to connect to remote host. Connection refused" it could mean there's a firewall/port blocking issue or there's nothing at the destination address listening on the specified port. It does not specifically tell you "where" the problem lies.
You should also try pinging the address of the 'touchtunes' server. Of course, failure to reply to pings is not proof of a problem.
 
do a proper full reset of your router and cable modem.

1. turn all pc's and router/cable modem/switches OFF (unplug router/cable modem/switches)
2. wait 5 minutes
3. plug cable modem only in
4. wait 5 minutes
5. plug in router
6. wait 5 minutes (repeat for any other routers/switches ect)
7. power on your pc/pc's
 
What do you have plugged into the wan port of your router? Judging by your dns server addresses you're router probably is not able to connect to the internet. Have you tried hooking a laptop up to it to verify? Your juke is seeing a router on the network but does not mean it can connect to the internet. It is grapping the ip address from your router. You can contact touchtunes tech line at 1-888-711-5853 but they are pretty much gonna tell you to verify your connection with a laptop first.

Touchtunes WILL NOT tell you how to hook up a wireless router, unless of course it's the Verizon one available thru touchtunes.

All they will tell you is that "from past experiences they advise against doing it ".
 
The WAN port should be plugged into whereever you internet access comes from... cable modem, dsl modem, etc.


I get the same result no matter what port ( Internet port or ports 1 thru 4 ).

Strange. I don't have a laptop handy but I DO HAVE a computer nearby that I can run a cat5 to in able to access the info you have provided. I'll give it a shot. Thanks,
 
did you properly reset the router and cable modem? it's simple to hook up a wireless router i don't see how they won't tell you how.

follow my instructions i bet it works.

the line from your dsl modem/cable modem should plug into the internet port not ports 1-4, also make sure your not using crossover cables (yellow) to connect to anything.
 
did you properly reset the router and cable modem? it's simple to hook up a wireless router i don't see how they won't tell you how.

follow my instructions i bet it works.

the line from your dsl modem/cable modem should plug into the internet port not ports 1-4, also make sure your not using crossover cables (yellow) to connect to anything.

YES. I have tried resetting the router ( by holding in the reset button on the rear of it for 5 sec. ). I have not yet tried the rest of your post.

I FORGOT TO MENTION TO EVERYONE. THIS JUKEBOX IS IN OUR SHOP. WE HAVE A WORKING INTERNET CONNECTION ALREADY ESTABLISH. ( HELL...I'M ON IT RIGHT NOW ! )
I just want to try to get it to work WIRELESSLY ( is that a word ? )

I'm going to try BOTH things you guys have suggested today and see if that works.

Thanks again, I will give it a whirl.....

Dave.
 
Last edited:
do the unplug not the reset button on the back of the router. the reset button on the back of the router puts the router back to factory defaults and dumps all the changes or info you've put into the router (SSID, channels, security changes ect).

are your other machines in the shop running wireless to the same router or just wired? if they're wireless and going through your new wireless router and only the jukebox isn't working then what i said won't change it i don't think :D. still worth a shot, if they aren't wireless tho definitely do the steps i mentioned.
 
If you are running a cat 5 from your router to the jukebox, what part of your network to your jukebox is wireless?
 
If you are running a cat 5 from your router to the jukebox, what part of your network to your jukebox is wireless?

The router itself. I have no "incoming" cat5 wire going to the router.

If I run a cat5 from the main computer in our front office...all works fine. I am trying to get this to work "wirelessly" for the NEXT location this juke goes to.
 
I don't think what you're doing is going to work. I could be wrong but I don't think you're router will support a wireless wan. The wireless part of a consumer router is for the lan side only. What I think you would be needing is a wireless bridge. You can shop them out yourself but I have had some success using these in the past.

http://www.google.com/products/cata...=X&ei=7dB_TZePG8regQfMn8yYCA&ved=0CFIQ8wIwBA#


You would need two of these to work.
 
Last edited:
If you're trying to do what I think you're trying to do, you can make this work, but you want to put the router in "bridge" mode. By default its in "gateway" mode.

If I understand you correctly, you want to use a router to basically convert your existing wireless internet into a wired ethernet for the touchtunes. This can be done but its really different with each brand/model of router. The linksys ones are the ones I know best, and if its able to run aftermarket software (see www.dd-wrt.com), its even easier. The settings you got from your existing setup (ip, dns, etc) are all spot-on for a default setup, but not really want you want for what you're trying to do. You have to configure the router to talk to your existing wireless internet first (put in bridge mode, set router up to access your wireless), then plug your touchtunes into one of the 4 lan jacks on the back. The entire wan portion of the router wouldn't even be used.

To save you some headache, there's already a consumer device made to do what you want - a wifi bridge. Something like this: http://www.linksysbycisco.com/EU/en/products/WET610N but you can prob find used/older ones much cheaper or on craiglist. They also go by the name of "gaming bridge" or "gaming adapter" since a lot of people used these to convert their xbox/ps2 to wireless.

Hope that helps!
 
ahhh yes i see what your trying to do now, orion and sarge are on the right track, if you also have an existing router/switch you can get a power bridge also, tho plugging in high draw appliances will drop or effect your signal. i'd try what orion said.

honestly i thought touchtunes was some weird ISP lol.
 
Last edited:
Back
Top Bottom