Heads Up Challenge-close to booting!

Milton187

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Ok new thread since I purchased a matched hd and video card from Palladium.

Now it makes through the xp loading screen. Past the "digital" and just displays the hour glass.

It is not frozen but does not go any further. I don't have a manual. Does anyone have any suggestions? Do both monitors have to be hooked up? I don't have the second one.

Any ideas would be great!

Milton
 
IF I hold down the "setup" button after the xp boot screen I get another screen but It's too large to read it all. I can use the trackball to kind of move around. But eventually is says "HUC shutting down".

I know I'm close. If someone has one of these things please give me some insight.

Milton
 
I contacted Brian from Palladium Amusements. After going over some basic troubleshooting he is pretty sure I received the wrong drive for the video card. He is going to send the correct one. Great customer service from Palladium. I will report back after the HD arrives.

milton
 
Still have not got the Headsup to boot. Replaced the video card and matched hd.
It hangs after the xp "thermometer" screen. It has a gold bar at the bottom and the hour glass remains on indefinite. Playing phone tag with Brian from Palladium. Can't say enough good things about Palladium.

Will report if something new happens. It may end up a multicade!

Milton
 
Picked up a Heads Up and it seems I am having a similar issue......

Upon power-up, I get the "no signal" on the center large main screen and then eventually on the right small screen I see a "digital" then "Loading...........", then (sometimes) I can use the trackball to move the little arrow cursor around, and then "HUO shutting down"....

Since this is my first try on working on one of these, I really have no clue where to start.

I guess the first step is to check the voltage and then go from there.

Any advice on where to go after the P/S has been verified?

Thanks in advance
Jeff
 
Any resolution on this guys?

I am having the same problem. Have the original NVIDIA card in the game, plugged in the flash drive from Palladium and it boots to windows, sometimes I get an Nvidia driver install prompt for a minute, then it shuts down.
 
heads up poker

I spent a full day working on this. the hard drive is write protected, you will have to disable the write protect (Its not as simple as just clicking the box in windows, its more like flipping the tap on a floppy, but that's not a perfect example either)
step one somehow disable the write protect, step 2 you need to take apart the right side control panel, unplug the video input and plug it in the main video screen(the big one) all the monitors have the same weird 20 ish pin connector
now when you turn it on hold down the test button, this will allow you to change files and work within winxp a bit. now you can read what its saying because its on the big screen. you gonna need a video card and old drivers for it, service pack 2 isn't installed so you cant use most new drivers.
If you have done all this you can put the win xp drivers on a flash drive and use a usb keyboard and install the new drivers.
whew.
oh you cant get into bios , its password protected , and the hard drive is a weird eusb drive. if you don't disable the write protect even though your installing new drivers they just wash away when you reboot.
best guess on how to disable write protect?
use a cmd prompt, put it in another pc that will let you access it, ?????
 
Funny that you asked.....
I just last night got my game going......(05:00!)
Although I rebuilt the original video card, it was dead and did not function as it should have, kept shutting down.
Swapped the video card and then got the "Add hardware wizard" but could not act on that, and now I know why, (thanks pizzagames).
Finally bit the bullet and purchased the replacement drive and video card from Playdium
http://www.theplaydiumstore.com/category_s/2196.htm
Installed everything and got game!
It was a bit on the expensive side but worked perfectly.
Jeff
 
OK. Unit now boots after replacing: video card w/new style.
matching sshd.
New motherboard.


New issue: One lcd screen is out. Swapped the inverter from the one that worked to the one that did not. It worked for about five minutes. Now neither side works. I'm not going to spend the 52 bucks X 2 for new inverters from Palladium. I measured 4.5 volts at the inverter. I'm thinking a generic 5 volt inverter will work. But is there something that took out the inverter?

I also have a spare new style hd for this unit as well as a non-functioning mb if anyone is interested.

Any help would be appreciated.

Milton
 
I'm fixing one myself that arrived DOA. Actually the fans pulse slightly on power, but that's it.

The seller thought it was the P/S but I have an ATX 24-pin tester and I'm getting green lights on all the rails. If I remove the video card everything seems peachy, except of course the main LCD reads "NO SIGNAL" or something similar for a few seconds.

Do you think you can sell me the new style proprietary hd and give me the exact specs of your new video card? I'd like to go hunt for one down on eBay rather than pay Playdium $240.

Also, mine came with a missing bill acceptor. I believe it should be a 24VDC model. Can you let me know your exact model?

OK. Unit now boots after replacing: video card w/new style.
matching sshd.
New motherboard.


New issue: One lcd screen is out. Swapped the inverter from the one that worked to the one that did not. It worked for about five minutes. Now neither side works. I'm not going to spend the 52 bucks X 2 for new inverters from Palladium. I measured 4.5 volts at the inverter. I'm thinking a generic 5 volt inverter will work. But is there something that took out the inverter?

I also have a spare new style hd for this unit as well as a non-functioning mb if anyone is interested.

Any help would be appreciated.

Milton
 
Here are the pics:
The old video card. The model of mei bill acceptor.
Let me know if you need any better/other ones.

Milton
 

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here are some more:

The OLD hd and security chip.
Where the mei attaches.
The NEW video card.
 

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What do the caps look like on your video card? I replaced mine and received video. But the motherboard was bad and it would hang.

You could probably just replace the caps and be fine. Use a DMM to test your p/s.
IF it tests ok. Try the voltages when its under load.

Lmk,

Milton
 
The caps look fine, but I'll put the card in a known good motherboard with known good ATX power supply and double check. Testing with DMM seemed good (not under load). I'll report back with my findings.

And thanks for the pics - greatly appreciated.

What do the caps look like on your video card? I replaced mine and received video. But the motherboard was bad and it would hang.

You could probably just replace the caps and be fine. Use a DMM to test your p/s.
IF it tests ok. Try the voltages when its under load.

Lmk,

Milton
 
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Most of the time with comps its the power supply.
I have the "idiot" tester too. Damn thing has made me waste more time than it has saved.
Telling me "it's fine" when under load it would clip.

Milton
 
Can you do me one more favor and take a pic of the mobo with the SD card removed? Mine came with the small 8-pin chip underneath the SD card turned the WRONG way (as far as I know - the notch on the chip needs to match the orientation on the mobo - looks like the notch is north when standing in front).

I noticed that and don't want to power-on until I'm sure it's oriented the proper way.
 
I put in a used 8600GT from eBay that I thought matched the old card, and now it continues to stay powered-up, so...

Problem#1 - Dead video card. FIXED.

Problem#2 - No signs of life other than the fans. FIXED
I figured it was a dead mobo and was about to plunk down $400 for a new one, but then I decided to play with the RAM. It's a two slot DDR2 config, and comes with 2, 2GB Kingstons. The long and short of it is, both sticks seem to be good, and both SLOTS seem to be good, but if both are in at the SAME time it won't boot. I found a 1GB stick in my stash and am booting with 3GB instead of the 3.5GB or whatever Windows XP uses.

Problem#3 - "HUC Shutting Down". PENDING
The main display now boots. The screen shows mostly ASCII dollar signs "$", and then I see the XP boot progress bar. I see the logo, then eventually the right player (5" display) shows the Windows: Add New Hardware Wizard. I've got a few seconds at this point. The trackball responds, and I can click one of the buttons to simulate a mouse click, but no matter what I do it'll eventually disappear and display "HUC Shutting Down", then reset. I imagine this is because my replacement video card isn't an exact match.

I'm pretty sure the solution is to buy the new "flash" drive and video card combo from PokerTek, but instead of paying $250 I bought the card on eBay and the new drive from Milton187 for less. I'll update the thread when the drive comes in.
 
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