saturnkk
Active member
I feel compelled to post this as prior to me purchasing from Jeremiah (garagearcadecom) I saw a few posts that made me hesitant (bad seller, poor packing).
However, I did purchase anyway, as I was interested in the VS mother board with Mario Bros and Golf for my Red Tent.
1. Items were very well packed and I received them in a timely manner
2. One of the games was not working (Mario Bros)
3. Jeremiah responded right away (after I had taken over a week to test it) and sent me a new chip set
4. Second chipset did not work either and through some testing I discovered that the issue was with the CPU chip
5. Jeremiah accepted my testing results and then immediatley sent out a new (correct) CPU
6. This CPU worked and I am very happy
Through the couple or so weeks of shipping and me getting around to testing, Jeremiah worked with me and communicated promptly to help resolve.
Additionally, when I enquired about how much he would charge me to keep the incorrect CPU (you never know when you'll need it!), as I promised to mail back the extra Mario Bros chip set, he said to keep it for free.
I cannot speak for other's experience but I can say that through respectful communications mine was great and would not hestiate again to order from him again.
As people only tend to offer feedback when an experience is bad, I felt that my experience was so good that it would only seem fair to take 5 minutes to call that out as well.
-Kirk
However, I did purchase anyway, as I was interested in the VS mother board with Mario Bros and Golf for my Red Tent.
1. Items were very well packed and I received them in a timely manner
2. One of the games was not working (Mario Bros)
3. Jeremiah responded right away (after I had taken over a week to test it) and sent me a new chip set
4. Second chipset did not work either and through some testing I discovered that the issue was with the CPU chip
5. Jeremiah accepted my testing results and then immediatley sent out a new (correct) CPU
6. This CPU worked and I am very happy
Through the couple or so weeks of shipping and me getting around to testing, Jeremiah worked with me and communicated promptly to help resolve.
Additionally, when I enquired about how much he would charge me to keep the incorrect CPU (you never know when you'll need it!), as I promised to mail back the extra Mario Bros chip set, he said to keep it for free.
I cannot speak for other's experience but I can say that through respectful communications mine was great and would not hestiate again to order from him again.
As people only tend to offer feedback when an experience is bad, I felt that my experience was so good that it would only seem fair to take 5 minutes to call that out as well.
-Kirk
