Extra ball in Hollywood heat?

dbeeson

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I recently purchased a Hollywood Heat pinball machine and can't figure out how to score the extra ball. I can get it lit no problem, but can't score it. I even took the glass off, lit it by tapping on the switches, but still couldn't collect it after hitting what seemed like every possible switch on the playfield. Can anybody tell me?
 
Thanks for the reply Schusler. I didnt even know about the dip switches, however I checked them and both ways gives me an extra game and not an extra ball. I also noticed the match doesn't work either, regardless of dip setting. They're both on the same bank. I was able to switch my game from 3 ball to 5 ball and that was the first switch on that bank. Do you have an idea as to where I should look next?
Many thanks.
 
you have to have a ball captured in each of the two place on the upper left playfield. then hit the ball through the spiral ramp and it should kick the captured balls out giving three balls on the playfield.
 
And you have to power cycle the machine to read the new settings, System 80 only reads the dip switches at boot up.
 
Thanks guys. Just to be clear, it is not multiball that is the problem. It is obtaining extra ball (shoot again) that I can't get. Also, the match won't work either. Regardless of dip switch settings. Before I started fiddling with them they were set to the correct position - to give me extra ball (as opposed to an extra game) and a chance to match at the end of the game.
 
And assuming power cycle meaning turning off the machine and back on, yes this has been done.
 
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