Well, FUnny story.
While researching my problem I found that most people said that there was an issue with spacing the wheel to the motor assy or the set screw wasnt tight enough. I went back and opened it up first checking the spacing and I thought it could be pushed back a hair since 1/32 of an inch isnt much. I moved it back and then went to tighten the set screw only to find that it shot out and broke half the plastic on the wheel.
SO I FREAK OUT since this machine HAS to ship today. I quickly grab super glue and then I apply it and let it sit. When it dries I realize that the wheel is now TOO close and rubbing. I cant even get the damn wheel off now because I super glued it. SO I take a small blade from a jig saw and hold it with some needle nose and start sawing away at the plastic thats rubbing. It saws very easily to my surprise and when I hook it up I notice the wheel and score seem to be right on target with where the hand should be. SO I quickly screw in the assembly and VOILA it works perfectly now. Im buying a spare to ship to them with the understanding of what happened in case it ever gets jenky on them so they have a brand new one.
So everyone have a laugh at my expense, but in the end it works perfectly.