Coin serice technology

Fatality83

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Joined
Oct 10, 2011
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Location
manchester, Pennsylvania
Hey everyone I sent something out to coin service technology to be repaired. I sent it over 2 weeks ago and have not heard anything back from them. I was just wondering if anyone else dealt with this company and if it is normal for there turn around time to be over 2 weeks. I heard they have a good reputation. I don't want to call them and bother them yet, just wondering if others had to wait a while before they got a call about the repair.
 
Hey everyone I sent something out to coin service technology to be repaired. I sent it over 2 weeks ago and have not heard anything back from them. I was just wondering if anyone else dealt with this company and if it is normal for there turn around time to be over 2 weeks. I heard they have a good reputation. I don't want to call them and bother them yet, just wondering if others had to wait a while before they got a call about the repair.

I would call them just to see if they got it.
 
I used to use them but also found great delays in their backlog and no communication. Since they were local, I just went there in person. The two guys running the shop used to be the main techs at a distributor that closed. Definitely give them a call and ask how long you need to be waiting. They may put non-revenue stuff on the slow track, since they aim to please their business customers first whose machines are sitting out-of-order and losing revenue waiting on the repair. It may not seem fair (first come, first served?) but you probably aren't throwing them constant business like ABC Vending/etc has for years.
 
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