Carpeted Driveways?

sblair said:
Hate to say it, but you get what you pay for......
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I paid a pretty penny for the install. Not sure how much more you can pay to install this.

UPDATE: My builder will fix the woodwork for me. He said it will be about a 2 hour job. This guy is amazing and anyone in the Chicago area I would reccomend him. Just call or e-mail me for info.
 
wow, that is one of the worst seams i have ever seen! not only did they line it up crooked but they also didnt cut it straight. get a refund and have someone else do it.
 
bradd said:
wow, that is one of the worst seams i have ever seen! not only did they line it up crooked but they also didnt cut it straight. get a refund and have someone else do it.
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Don't think it was seamed yet in the pic, you can see the floor underneath. I do see what they were saying about the pattern not lining up.

I bet the pattern is not actually as repetitive as it looks and is duplicated at every second star/triangle, not each one. I think if they would have slid that forward or back one sequence in the pattern, the others would have lined up. You can probably measure the difference between a fixed point on the pattern and determine this for yourself.
 
i assume it is a glue down and thats why you can see the floor underneath. youre probably right about the pattern though.
 
if it was stretched in and they were cutting a seam it would be overlapped several inches. unless i guess you straight edged and butted them together, but from the pics that doesnt make sense either. those arent factory edges, thats for sure. you can see the factory edge on the other side.
 
These were pics before they seemed but after they cut. Had to take them for the carpet manufacturer. The floor is not glued down. It has padding underneath and is tacked with tack strips. It is going onto a subfloor system called DriCore.
 
Got word back from the manufacturer:

They said from the pictures I sent them it is very obvious that they lost the patern when they cut the carpet. Looks like I will have the installers buy new carpet and replace the bad cuts they did. That means my gameroom will be delayed another 4 weeks! :mad: :mad:
 
I know 4 weeks seems like a lengthy amount of time, but better to get it redone CORRECTLY than forever be thinking, "Man, this carpet install sucks" and be dissatisfied. They did do a horrid install job...that top step on the stairs would've forever made me ill. I'm glad they're going to completely redo it for you. HOORAY! :)
 
After seeing the pics, you are completely in the right. I can really relate to your experience. It seems like there are a lot of folks who call themselves professionals and really are not. And it really kills you when you go to a "reputable" company, pay top dollar which you think will equate to top notch work, and still get shoddy results. You are in for a couple of fights but do not be deterred.

I've had similar experiences in the last year with Sears (contracted non-Sears employee installers dragged then scuffed and scratched my wooden floor delivering a wall oven then screwed up the installation). I ended up doing the installation myself and then dealing with their insurance company for over 5 months. Finally got a substantial check for refinishing my floor.

Patio pavers refinishing - they used play sand and the sealant washed off in a month. They were highly recommended and also did my landscaping and cut my grass (last year only - no more) - I never paid them for months and they continued to cut my lawn. In the end they refused to make good on repairing the pavers and I never paid them - they lost out on that deal.

I could go on and on. My new policy is to check the work that was already done for another customer or two and call those customers to see if they are still happy. It is a real hassle but I'd rather do the legwork up front then cleaning up the mess in the aftermath along with the delay....

Had both my furnaces and air conditioners replaced - 100% satisfied.
New landscaper this year - awesome work. My landscaping and trees have never looked better. And my blood pressure is lower.

Hang in there. The delayed gratification sucks but it will be worth it as you will have the results you expected and deserve. But the fight and hassle is very unfair.

I will NEVER go into Olson rug as a result - that is unforgivable. They should be qualifying their installers - especially since you had a more challenging installation with pattern matching - I would have sent my best team. Those last two stair treads are a joke.

Bill
 
that has to be the worse carpet install i have seen to date.all i can say is wow! im a very picky person,that wood work damage is unacceptable to me.not to mention the carpet job.i hope you can resolve the damages as well as the install issuses. best of luck to you.got your back on this one!
 
unless you remove the woodwork before the install scratches from the backing of the carpet are unavoidable. the store should inform you of that fact before purchase. however, the scratches are light enough that some old english and a polishing cloth will fix them right up, takes just a couple minutes to do a whole room.

http://www.oldenglishpolish.com/sf2_scratch.shtml

the other option would be using 2" blue painters tape around the entire room before installing. its maybe an extra hour of work but if it makes the customer happy its worth it.
 
Update:

Olson Rug will pay for the damages to the woodwork.

Olson Rug says the carpet has pattern runoff and is the manufacturer's fault.

Now I need to contact the manufacturer again with Olson's results, plus the sample I got from them does not match the carpet I got.

What a mess. Moral of the story here is: If you are building your own gameroom, choose wood floors. :eek:
 
Okay, I have to ask - Does the carpet match the drapes?
--Joking aside...

I've installed my own carpet in the past and there are some tricks (an installer) can use to lessen the scratching of the woodwork.
If you spray the canvas underside with water from a spray bottle, let it soak in, it will soften and the rough edges are no longer so rough and do not mar the finish (or at least as bad.) Do not spray the seaming areas which will be glued by carpet tape.
As far as the seam pattern, always glue seam the two pieces together 1st and install as an entire piece. It is much easier to make pattern adjustments before it is in the room and cut!

-Muel
 
Zud said:
Update:

Olson Rug will pay for the damages to the woodwork.

Olson Rug says the carpet has pattern runoff and is the manufacturer's fault.

Now I need to contact the manufacturer again with Olson's results, plus the sample I got from them does not match the carpet I got.

What a mess. Moral of the story here is: If you are building your own gameroom, choose wood floors. :eek:
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wow man what a mess. at least those are meg cut seams and they admit to it bieng cut wrong.

I hope it all works out for ya. Home improvement is fun isnt it?
 
For those still interested the manufacturer is getting an independant inspector out to look at the carpet.

I am not sure if I stated that the carpet colors did not match the sample I got. I asked about this and was told they have a new printing process and the carpet I have is the current colors. So now I have walls that do not match the carpet. I will have to either live with it or have the entire basement repainted with new colors! :mad:
 
Zud said:
So now I have walls that do not match the carpet. I will have to either live with it or have the entire basement repainted with new colors! :mad:
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Just live with it. It's not like anyone will see the walls - if you're doing it right, there will be games in front of all of them.

-Ian
 
jesus what a mess...

well the easy thing to would be to say f it and live with it.

However for the money you paid for the carpet, i would not be happy with the fact it mismatches your sample and the face the installers messed up just adds another layer on top. Like you need this headache after all the other stuff going on lately. I fee bad for you michael i really do man.

Lets hope the independent guy can figure it out and help you get the whole mess figured out.
 
Zud said:
For those still interested the manufacturer is getting an independant inspector out to look at the carpet.

I am not sure if I stated that the carpet colors did not match the sample I got. I asked about this and was told they have a new printing process and the carpet I have is the current colors. So now I have walls that do not match the carpet. I will have to either live with it or have the entire basement repainted with new colors! :mad:
Click to expand...

If I were you I'd try to schedule the owner/manager of the installers business to be there when the independent inspector comes out...
 
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