Now that, my friends, is customer service. 
Can't buy the Multipac 96-in-1
- Thread starter grimholtz
- Start date
grimholtz
New member
Hi shilmover,
I'm a decent solderer, so assuming it's just the soldering of a few wires... I'm game! Plus, I'm so psyched to get this thing going after reading the PDF manual I found online... can't imagine shipping it back to you and losing a week of play!
Would be grateful if you could post instructions on which wires go to which numbered holes.
thanks,
grimholtz
I'm a decent solderer, so assuming it's just the soldering of a few wires... I'm game! Plus, I'm so psyched to get this thing going after reading the PDF manual I found online... can't imagine shipping it back to you and losing a week of play!
Would be grateful if you could post instructions on which wires go to which numbered holes.
thanks,
grimholtz
shilmover
Well-known member
If you take a look at the other board, where the wires are connected, you should be able to see the order. its part of a ribbon cable, so the order they are on the ribbon is the order they connect.
Looking at the picture below, its:
0 = white
1 = black
2 = brown
3 = red
LMK if you have any other questions...
grimholtz
New member
If you take a look at the other board, where the wires are connected, you should be able to see the order. its part of a ribbon cable, so the order they are on the ribbon is the order they connect.
Looking at the picture below, its:
0 = white
1 = black
2 = brown
3 = red
LMK if you have any other questions...
rock 'n roll. thanks.
the reason i thought the kit was new was because of the fresh sticker sealing the anti-static bag. guess you must have a private stash of those.
shilmover
Well-known member
Ah. I have about 500 of those for some upcoming projects.
shilmover = integrity
grimholtz
New member
Uncle. Mercy. I give up.
I've been soldering for 30 years. Maybe I'm too old, I don't know, but these holes are very small, the wires are braided (i.e., they BEND when pushed into a hole), and the holes are clogged with solder that I can't remove--even with a socket sucker. The tip of my iron isn't small enough to simultaneously heat the solder in the tiny hole and insert the wires.
I was, at least, successful in removing the junk wire that was stuck in the holes.
At this point, I'm afraid I'm just going to burn the PCB more, break a trace, or damage one of the components with too much heat.
Offer still good to ship back to you for repair? If so, please PM your address.
thanks,
grimholtz
I've been soldering for 30 years. Maybe I'm too old, I don't know, but these holes are very small, the wires are braided (i.e., they BEND when pushed into a hole), and the holes are clogged with solder that I can't remove--even with a socket sucker. The tip of my iron isn't small enough to simultaneously heat the solder in the tiny hole and insert the wires.
I was, at least, successful in removing the junk wire that was stuck in the holes.
At this point, I'm afraid I'm just going to burn the PCB more, break a trace, or damage one of the components with too much heat.
Offer still good to ship back to you for repair? If so, please PM your address.
thanks,
grimholtz
musicman282
Active member
Try globbing more solder over the holes, let it cool, then heat it up and use your solder sucker. Works every time.
grimholtz
New member
shilmover
Well-known member
Of course the offer still stands...
PM'ing my address now.
PM'ing my address now.
Dokert
Well-known member
No shame in throwing in the towel when you are in over your head.
Mike Doyle
Well-known member
Just a few thoughts, and please note these are not directed at anyone in particular in this thread:
1. When something like a multi-kit or artwork is available, and there is even a pixel of possibility that someday you'll have a need for one, buy it. If money is an issue, well nobody ever said this was a cheap hobby.
I don't even own a Tron, but bought an Encom marquee; why? Because someday down the road I'll get a Tron, and the marquee project will be all done and the price will be several times what they originally sold for. At the worst, I can recoup what I spent on it originally.
This stuff is a very small nitch market, many things only come around once. Want to hold on to your funds and wait? that's fine, but Clay's out of production SW/ESB multi's finally hit around $600 on eBay before Mark decided to make his. That's the exception to the rule.
2. If you write to someone asking for free tech advice, be sure to do these two things:
a. demonstrate you are making your best effort to exhaust the resources already available (commonly called the internet).
b. follow up with a "thanks, that worked!", or "I'm going to work on another project, but I appreciate your time", or even "that didn't work, off to order parts now, thanks anyway". FOLLOW UP WITH ANYTHING BUT SILENCE!
I don't monitor KLOV throughout the day, in fact the bickering months ago soured me to the point that I hadn't been on KLOV for weeks. That coupled with the constant stream of free tech advice emails that sometimes required a fair amount of work (moving my games, taking things apart to photograph, digging for info), etc had me rethinking how I was spending my time.
I can tell you what I'm not going to do anymore: spend the afternoon moving games to get my Centipede cabaret out, pulling the bezel, taking apart the cardboard surround, making a pattern for another collector, and then never hearing from them again.
Don't get me wrong, I'm not looking for praise on the forum; just common courtesy in how we treat each other. If someone spends a little effort helping you, send them a reply saying thanks. That way, they won't take a break from the forum long enough for threads to generate asking where they are.
Just my 2 cents worth, your mileage may vary, limited time offer.......
1. When something like a multi-kit or artwork is available, and there is even a pixel of possibility that someday you'll have a need for one, buy it. If money is an issue, well nobody ever said this was a cheap hobby.
I don't even own a Tron, but bought an Encom marquee; why? Because someday down the road I'll get a Tron, and the marquee project will be all done and the price will be several times what they originally sold for. At the worst, I can recoup what I spent on it originally.
This stuff is a very small nitch market, many things only come around once. Want to hold on to your funds and wait? that's fine, but Clay's out of production SW/ESB multi's finally hit around $600 on eBay before Mark decided to make his. That's the exception to the rule.
2. If you write to someone asking for free tech advice, be sure to do these two things:
a. demonstrate you are making your best effort to exhaust the resources already available (commonly called the internet).
b. follow up with a "thanks, that worked!", or "I'm going to work on another project, but I appreciate your time", or even "that didn't work, off to order parts now, thanks anyway". FOLLOW UP WITH ANYTHING BUT SILENCE!
I don't monitor KLOV throughout the day, in fact the bickering months ago soured me to the point that I hadn't been on KLOV for weeks. That coupled with the constant stream of free tech advice emails that sometimes required a fair amount of work (moving my games, taking things apart to photograph, digging for info), etc had me rethinking how I was spending my time.
I can tell you what I'm not going to do anymore: spend the afternoon moving games to get my Centipede cabaret out, pulling the bezel, taking apart the cardboard surround, making a pattern for another collector, and then never hearing from them again.
Don't get me wrong, I'm not looking for praise on the forum; just common courtesy in how we treat each other. If someone spends a little effort helping you, send them a reply saying thanks. That way, they won't take a break from the forum long enough for threads to generate asking where they are.
Just my 2 cents worth, your mileage may vary, limited time offer.......
mattosborn
Well-known member
That kind of crap really irks me too! Pops you right to the top of my shitlist....
EagleTG
Active member
I could not agree with this more. You try to be nice, and only get PM's asking when you are going to get back to someone, etc. Ridiculous. Such an entitlement complex or something. We give info/product for free (or low cost) and then get all kinds of pressure. That or, like you mentioned, they don't even take the time to show you the common courtesy of a thanks.
Constantly sours you. People suck.
So true. Bought your 96-1 during your stupendously unselfish "It's my birthday so I am gonna give all of you a present" sale last year... even though I had no Pac or Ms Pac PCBs. Now I have several PCBs and a lovely little Ms Pac cabaret.
So, once again I say, thanks to you Mr Doyle and Happy (little bit late) Birthday for this year too!
shilmover
Well-known member
I would like to call Mike out for being such a great guy.
He offered to fix one of his Q*Bert multi kits that I picked up (not from him directcly) which I sold and was broken by the person I sold it to. He would not accept $ for the fix or even for shipping it. he added a music CD too.
Some may not appreciate what you do for this hobby, but I sir, definitely do.
I strive to have customer service like Mike.
He offered to fix one of his Q*Bert multi kits that I picked up (not from him directcly) which I sold and was broken by the person I sold it to. He would not accept $ for the fix or even for shipping it. he added a music CD too.
Some may not appreciate what you do for this hobby, but I sir, definitely do.
I strive to have customer service like Mike.
Tronic
Well-known member
I have been buying things for games I don't have for 10 years. In fact because I knew someday this might happen, I bought 2 of the 96-in-1 pac kits because I know 10 or 20 years down the road, the one I have might give out. At that time I may or may not be able to repair it.
grimholtz
New member
How ironic. Mike, I have no experience with you except this. So take it for what it's worth (i.e., probably not much):
I sent two emails, weeks apart, to your email address posted at http://home.everestkc.net/mdoyle/multipac.htm. They were very short, polite emails asking if you were still selling the Multipacs anymore and, if so, where can I send money for purchase. I never heard back from you. Ever.
You could be a great guy but right now, to me, in my limited experience with you, you are sound very hypocritical.
Eric
edit: I am also curious why you chose to post to this thread about your concerns rather than start a new one.
Many people have sent you emails to the address listed on that page and, as far as I know, nobody has gotten any response of any kind; Certainly not in the last 6 months or so they haven't.
How difficult would it be to setup and auto-reply? A simple reply that says something like - sorry these kits are not available at this time. Even a note on the webpage would work. Anything would be better than dead silence.
I realize that what you are referring to is a little different situation, but it is still the same basic idea - common courtesy.
