Yeah, that Great Plains guy can be slow at times. I think it's mainly due to him having a game called "Spider" on the same computer used for processing orders... or maybe the guy is just plain slow!
Anyways - I've worked for Harris Corp for about 25 years. Harris used to make IC's - it bought out GE Semiconductor, RCA, Intersil and a few others and had a pretty good IC operation going. For me, it was also equally difficult to get IC's from my own employer. Heck, Harris wouldn't even give it's own employees Data Books (before internet datasheet days). Awhile back, Harris sold off most of its IC operations to a small, unknown company called Texas Instruments.
Several of my former coworkers ended up working for TI. Now whenever I buy IC's -- Texas Instruments is always the first company on my desired source list....and I often pay a tiny bit more for the parts for that preference.
Ed