dc2010. It is unfortunate you had a bad experience with him, just because you dont like him doesn't mean the rest of us can't enjoy what he is doing keeping the hobby alive and out to the public. I know that the few times I have spoken to him, he was very polite, and answered any questions I had. If I have ever had a issue with one of the machines, I report it and they promptly refund my money no questions asked. If he was as shady as you claim, I highly doubt there would be so many positive reviews on his arcade as you can find pretty much anywhere online, dont believe me, go to Yelp and look at the reviews, almost all of them are 5 star reviews, you dont get that by being dishonest to people or running a unprofessional business. I will continue to support Pinballz as there aren't any places to go in Dallas to play Classic pins that dont have the name Stern on it. I enjoy the time there every time I have gone, it keeps the hobby alive and active and allows us that dont have massive,expensive collections at home the opportunity to play pins that we had long forgotten about and wished we could play again. You are certainly entitled to your view of it and I respect that, as am I. To each their own.