disjaukifa
New member
Avoid Dataman at all cost!!! Horrible customer service!
Hey,
So I wanted to be able to programmer a wider range of devices than I was currently able too and I saw that the Dataman had the MEMPro which looked to be able to program everything I was looking to mess around with. So I ordered it, got it here, the packaging was amazing, very well done.
Only problem . . . I can't program a single eprom I have with it, it keeps giving my VCC Max error every time I got to program the an eprom. Ok so I email tech support, they ask me to run the two test modules that were included with it, I did and the programmer is reporting back fine, go to program an eprom, and I still can't program any EPROMs. I can put the same EPROMs in my Batronix BX32, they work fine, erase them, try again in the MEMPro, VCC Max error.
I emailed them again with a log file showing them them the error, and what I'm told is the device is working properly and I that I need to run more tests, I did that last night, still couldn't get it to work properly, emailed them asking for a RMA so I could return this programmer.
The email I got back was that until I could prove there was a problem with the programmer they wouldn't issue my an RMA. I can't program a single chip with this device and yet they tell me nothing is wrong with it.
Never again, I'm going to fight them over this, but this is ridiculous, just wanted to to let everyone know.
What a waste of money . . .
-Disjaukifa
Hey,
So I wanted to be able to programmer a wider range of devices than I was currently able too and I saw that the Dataman had the MEMPro which looked to be able to program everything I was looking to mess around with. So I ordered it, got it here, the packaging was amazing, very well done.
Only problem . . . I can't program a single eprom I have with it, it keeps giving my VCC Max error every time I got to program the an eprom. Ok so I email tech support, they ask me to run the two test modules that were included with it, I did and the programmer is reporting back fine, go to program an eprom, and I still can't program any EPROMs. I can put the same EPROMs in my Batronix BX32, they work fine, erase them, try again in the MEMPro, VCC Max error.
I emailed them again with a log file showing them them the error, and what I'm told is the device is working properly and I that I need to run more tests, I did that last night, still couldn't get it to work properly, emailed them asking for a RMA so I could return this programmer.
The email I got back was that until I could prove there was a problem with the programmer they wouldn't issue my an RMA. I can't program a single chip with this device and yet they tell me nothing is wrong with it.
Never again, I'm going to fight them over this, but this is ridiculous, just wanted to to let everyone know.
What a waste of money . . .
-Disjaukifa
