yo chris just found a back piece of the cab in my yard!!!!
the piece that goes on the back they knocked it off and didnt pick it up...
That sucks and is not professional. I would definitely call customer service and demand retribution for rushing a shipping job. The palleting and shrink wrap alone is more than enough to have a case, especially if you paid for it.
I'll chime in here on NAVL, I just received my Egret II Candy Cabinet from them.
To begin, Kathy called me to schedule an appointment. The time of delivery was suppose to be 10 AM. to 12 PM and Kathy informed me I would get a call before he arrives. So I am waiting for the call, and it never comes. It is now 11:35 AM and I see a person in the back alleyway of my house with a VAN.
Needless to say I didn't get a call.
On the positive side, the guy was friendly as hell. We rolled it to the front of my porch and carried it up two steps. He asked do you want to take it in? I replied nah I have to take the control panel off. The thing arrived how it came
I asked if he ever delivered around here and he said yeah, quite a bit of arcade stuff to some person in my town.
I think the bottom line is it really depends who delivers it.