arcade sd card error

pinnut

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multicade. vertical monitor , buttons, joy sticks and trackball. sd card error 200. no sd card installed or not formatted. the game is far from me. on phoenix arcade they sell the card, and have a zip file of games. i was going to download the file, copy to sd card and mail it to my friend. i downloaded the instructions, it says you have to format the card and insert it to match the card serial number, then pull and load the games. i was hoping that wasnt the case, or not necessary, cause maybe the board itself isnt working properly. any ideas are welcome. otherwise, it a long drive. my friend has very limited skill. thanks
 
As far as I know. a new card has to be installed in the board and powered on before you can add ROM's.
Is this a new install or did it just go from working to having a fault?
If it's new your best option is to have him ship both to you so you can get it working and send it back.
 
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