Anyone else had probalms with PilotAir lately?

pacray

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I shipped a full size game with them recently, wrapped it well (plastic/cardboard/plastic), strapped it to a pallet, and it still arrived damaged. By all indication they either put something on top of it or it dropped to its side.

I have tried to put in an insurance claim, but they will not return my calls or emails.

Then I got a bill from them and the cost was substantially higher than what I was quoted.

I have heard of one other person who has had problems lately, anyone else?

They used to be very reliable, but something has changed.
 
I've always had good dealings with them..but haven't used them in a while...that sucks to hear..hopefully not a trend but isolated incident..they used to be one of the few still shipping for a reasonable amount..NAVL rapes you now for shipping..no two for one deals...etc..
 
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