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Please PM me if you have one. Thanks!!

I think you are correct, but in my area, at least, they used Redman (United Van Lines) Moving & Storage. Their guys seemed to be familiar with moving strange items. They have a shorter semi with a lift gate, and they took time to unpack the shipment and asked me to look it over prior to...

Yeah, "Bob" was just a generic placeholder name for one of the many people here who offer services. No offense meant for the actual Bob.

Ok. I FINALLY resolved my dispute on this so I wanted to share some of the stuff I learned about shipping and making a claim, as I made a couple mistakes. At least I'm getting the majority of my loss paid for, and If I part out the rest, I think I can get pretty close to break even -- Since my...

Yes, delivered shrink wrapped, not a word. My wife had him put it in the garage. I came home, opened it and had the proverbial oh Sh!@# moment.

I think these uship guys will do loops and out and back runs. I think they offload cargo to store or transfer to partners in order to make a given route more profitable. My guess is this was in a low lying storage unit when one of those tropical storms or hurricanes hit. I have video/photos...

Thanks, I will check on this.

Thanks! PM sent.

Yeah, they have tried to make it real difficult. They keep asking for more things. I have already given them examples of machine replacement costs, before & after photos, statement from seller, etc.. Each time I submit something they ask for something else, and they wait a week to respond...

Thanks, I will reach out to them on Monday and see what they can do for me.

Thanks, I didn't realize you can find cabinets out there for Tempest. Maybe I can find a good one and between the two save a game for posterity. After they pay me out for mine, that is.

Thanks! I agree, I am going to push for this, but they make you jump over all these hurdles. I think they want to run the claim as if it's a late model car, where everything has a cost and there is enough value to repair things. These machines are more like classic Italian or German cars...

Agreed, I just need to get a quote to justify this to the insurance company. I think they force you to get a repair estimate, not knowing that the machine is a total loss. Super irritating, but I'm just going to have to battle it out with them. If you know anyone who could get me a quote...

My bucket list Tempest machine was destroyed by the shipper. The shipper's insurance is fighting me every step of the way and has now asked me for a repair estimate as a part of the claim process. If you are someone who can handle a complete restoration (cabinet/electronics) and want to help...