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I have a Megatouch Aurora with 2012 software in it. I want to upgrade it to 2014 software. My question is can I install the dvd files from an external USB DVD drive to the USB connector in the back the the machine or will I need an external DVD and a special cable. Thanks

I purchased a JVL Retro countertop game from an operator recently and I can't figure out how to drop open the front of the cabinet. I see a catch cable inside to stop the monitor when it opens, but I don't see a release lever. I see something near the coin acceptor and I/O board but it doesn't...

I have a JVL Conquest with a JP20 board that will not reset without getting a failure message. I was told that these have a Compact Flash Card for storage and that is usually the cause of this type of failure. I pulled the board out but did not see the Compact Flash Card. Can anyone tell me...

I recently bought a JVL Conquest with a JP20 board and Itouch 10 software installed. The first time I powered it up it played fine. Thereafter it would lock up when powering up. I got a new Itouch 10 CD from JVL, and now when I do a factory reset, it gets to about 28% and gives this message...

I need two parts for a Chicago Coin Shuffle Alley that I am working on. It is a 1967 model with the two tapered metal front legs. I need the stainless steel trim at the end of the alley where the coin box is, and I also need the coin box assembly (the large box that hangs down from the end of...